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Re: can not login disney+ with nighthawk r7960p

eusdins
Aspirant

can not login disney+ with nighthawk r7960p

hi, i have att bgw320 gateway service as modem, r7960p as ip passthru router. It works for few years with disney+, then it stops working for a month now. It is connected to r7960p wifi. Other services work fine like netflix, video prime, discover+, but not disney+. if i use bgw320 wifi, then it works fine with other streaming services. I tried to  reinstall disney app on firestick, smart tv, it is still failed with login error. Even i login disney on website via r7960p wifi, it is failed too. I did not change anything in this r7960p for last 4 years. Please let me know any solution for this problem. Thanks

Message 1 of 14
plemans
Guru

Re: can not login disney+ with nighthawk r7960p

Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844

Message 2 of 14
eusdins
Aspirant

Re: can not login disney+ with nighthawk r7960p

Thanks for reply, i just want to make sure before i crew it up. So i go to my ip passthru r7960p router to set dns server as you give it to me, then every devices connect to this router can login disney plus, right?

Message 3 of 14
FURRYe38
Guru

Re: can not login disney+ with nighthawk r7960p

Any progress on this? 


@eusdins wrote:

hi, i have att bgw320 gateway service as modem, r7960p as ip passthru router. It works for few years with disney+, then it stops working for a month now. It is connected to r7960p wifi. Other services work fine like netflix, video prime, discover+, but not disney+. if i use bgw320 wifi, then it works fine with other streaming services. I tried to  reinstall disney app on firestick, smart tv, it is still failed with login error. Even i login disney on website via r7960p wifi, it is failed too. I did not change anything in this r7960p for last 4 years. Please let me know any solution for this problem. Thanks


 

Message 4 of 14
eusdins
Aspirant

Re: can not login disney+ with nighthawk r7960p

no, it did not work, just something wrong between netgear r7960p and disney plus server. Now I just watch disney plus using att gateway, it works fine, just no DLNA. Thanks.

Message 5 of 14
FURRYe38
Guru

Re: can not login disney+ with nighthawk r7960p

Have you tried the R7960P with the ISP gateway using it's DMZ or IP-passthru for the router while it's in router mode?

 

Or configure the R7960P for AP mode.  

Message 6 of 14
eusdins
Aspirant

Re: can not login disney+ with nighthawk r7960p

Yes, i have to set ip passthru in att gateway to use r7960p for last 5 years. It just happened last few months that i can't login disney plus via r7960p wifi, but it's fine with att gateway wifi. No solution now.
Message 7 of 14
FURRYe38
Guru

Re: can not login disney+ with nighthawk r7960p

Might try putting the router in to AP mode or a complete factory reset and setup from scratch. 

AP mode should be able to connect and log into Disney here. 

Message 8 of 14
eusdins
Aspirant

Re: can not login disney+ with nighthawk r7960p

I also have a netgear AP in the house, but it not works neither. I want r7960p ip passthru router under att gateway router to get dlna option on r7960p, att router does not have dlna.
Message 9 of 14
FURRYe38
Guru

Re: can not login disney+ with nighthawk r7960p

Have you tried AP mode on the R7960P to see if the DLNA option is there. I think some routers support this, even in AP mode. 

 

Sounds like something between the ISP router and R7960P is getting block for the Disney service. The IP Pass thru should work to fix that however may not do what you need to. 

Message 10 of 14
eusdins
Aspirant

Re: can not login disney+ with nighthawk r7960p

Looks like there is no solid solution, just guessing. I don't want mess up my router. Like i said i need disney plus login from r7960p wifi , not att router wifi, and r7960p always has dlna option with any wifi mode , bridge/ap/router. I hope you understand more because everyone has different configuration. It works for last 5 years, just failed for last few months, so i give up, wait for disney app update. It's just disney problem. Someone said it works with vpn, but i don't want it. Not sure i can close this post. Thanks
Message 11 of 14
FURRYe38
Guru

Re: can not login disney+ with nighthawk r7960p

IF DLNA is enabled while in AP mode, you might give this a try. 


Good Luck. 

Message 12 of 14
eusdins
Aspirant

Re: can not login disney+ with nighthawk r7960p

problem is not dlna, it is about disney plus login via r7960p router wifi under att router wifi with ip passthru set up, that is problem, i do not think there is solution in this forum, thanks anyway

Message 13 of 14
FURRYe38
Guru

Re: can not login disney+ with nighthawk r7960p

Hard to know unless you try. 

Hopefully you'll find the fix. 
Good Luck though. 

Message 14 of 14
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