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Re: how do I get an error log from an AC 1750

bik3rd00d
Tutor

how do I get an error log from an AC 1750

Hi,  the log on my router looks like it just has events (e.g. DHCP renews) but I don't see any errors listed.   This in spite of getting network drops, seen from wired and wifi connected devices.   So ... the router must be seeing stuff but its not putting any of it in the log that I access from 10.0.0.1 -> advanced -> admin -> log.   Is there any way to get this router to tell me more?  Sure would make fixing problems a bit easier.

 

BTW ... my cable modem (ARRIS SB8200) no longer provides an error log.   Its simply blank.   So, I can't see the IP side of this. 

 

Bottom line ... how do I get an error log from the router??    /var/log/?

 

Appreciate the help!

Message 1 of 9

Re: how do I get an error log from an AC 1750


@bik3rd00d wrote:

So ... the router must be seeing stuff but its not putting any of it in the log that I access from 10.0.0.1 -> advanced -> admin -> log.   Is there any way to get this router to tell me more?  

 

 

The router will only log events that you have told it to record. Even then, it is limited in what those logs hold.

 

What information are you looking for?

 

Which router do you own? AC1750 is not a unique Netgear model number. Many devices come with the AC/AX tag, but it is essentially a label that Netgear, and others, attach to hardware to describe wifi speeds.

 

Look at the label on the device for the Model Number. And, if there is one, include the "V" bit to show the hardware version. If there is no V number, then you have V1.


Disclaimer: Just another user with time on their hands.

Message 2 of 9
bik3rd00d
Tutor

Re: how do I get an error log from an AC 1750

Flipped it over and blew away the dust. 

AC2600 Smart WiFi Router

Model = R7450

Don't see any mention of "V" bit

 

Fundamentally I'd like to know why I have loss of network access.   

 

Doesn't look like my cable modem is rebooting but I am not sure yet.   Pulled both boxes out where I can see their lights.

 

Every event is enabled in the log but the log simply lets me see mundane stuff; mostly just DHCP events with an occasional DOS event.   The only meaningful events I see are router initialization and network connected.   I would like to see system errors or even some metrics.   Surprised that there isn't any mention of time since last reboot.   Anyway, I'd like to see any serious events like WAN interface up/down.

 

Thanks!

Message 3 of 9

Re: how do I get an error log from an AC 1750

The logs aren't up to much detail. Try logging into this to see if you can add more details:

 

10.0.0.1//debug.htm

 

There may be various Debug Log CaptureDebug Log Capture options.

 

Out of interest, how did you end up with 10.0.0.1? Netear usually goes for 192.168.1.1. That one is a fall back if it finds something else on the network.

 


Disclaimer: Just another user with time on their hands.

Message 4 of 9
bik3rd00d
Tutor

Re: how do I get an error log from an AC 1750

10.0.0.1//debug.htm  =  forbidden 403

 

My cable modem answers to 192.168.100.1 as well as 192.168.0.1

 

So ... I noticed that my local network was 10.0.0.xx   and   tried 10.0.0.1 and it worked.

 

Thanks!

 

 

Message 5 of 9

Re: how do I get an error log from an AC 1750

Makes sense. The R7450 will have seen those and responded.

 

Which firmware version are you on?

 


Disclaimer: Just another user with time on their hands.

 

 

Message 6 of 9
bik3rd00d
Tutor

Re: how do I get an error log from an AC 1750

V1.2.1.92_1.0.1

 

 

 

Message 7 of 9

Re: how do I get an error log from an AC 1750

The latest/last.

 


Disclaimer: Just another user with time on their hands.

Message 8 of 9
bik3rd00d
Tutor

Re: how do I get an error log from an AC 1750

Yup ... on firmware level.

 

Just lost internet connectivity again.  Nothing rebooted.   Lights blinking in unison on the router.   Lights on the modem remained constant (no change).

 

Lights?   I expect the lights on the router to blink randomly and at different rates.   However, the internet, 2.4 and 5 lights blink in unison ... along with a wired port.   3 quick blinks ... pause ... repeat.   If this was my furnace I would look up a code in the owners manual.  🙂   No idea if this is significant with the router.

 

In spite of the loss of network connectivity ... the Log lacks errors and looks like this ...

 

[admin login] from source 10.0.0.12 Monday, March 03,2025 19:27:20
[DoS attack: ACK Scan] from source: 142.250.115.94:80 Monday, March 03,2025 19:26:55
[DHCP IP: (10.0.0.9)] to MAC address xxx Monday, March 03,2025 19:26:24
[DoS attack: ACK Scan] from source: 216.239.36.131:5223 Monday, March 03,2025 19:25:46
[DoS attack: ACK Scan] from source: 44.213.253.29:8443 Monday, March 03,2025 18:42:28
[DHCP IP: (10.0.0.3)] to MAC address xxx Monday, March 03,2025 18:33:39
[DoS attack: ACK Scan] from source: 76.223.31.44:443 Monday, March 03,2025 18:33:20
[DoS attack: ACK Scan] from source: 193.68.89.51:26601 Monday, March 03,2025 18:28:59
[DoS attack: ACK Scan] from source: 76.223.31.44:443 Monday, March 03,2025 18:25:08
[DoS attack: ACK Scan] from source: 76.223.31.44:443 Monday, March 03,2025 18:20:53

 

 

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