problem with network compatibility

[juanjr09]

Good afternoon I am having a compatibility problem with my intern and I am an intern please, I need help with the intern because I have already called my intern provider and we have already done everything we can on their behalf. And please, if you are going to communicate with me, let it be in Spanish. Thank you

[plemans]

1. you have the R8000P? You posted in the AX router forum. the forum for that router is: 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk

2. You didn't put what your actual issues are. What exactly is happening in details. Not just "its not working" but whats actually going on. 

3. what firmware is on the router? 

4. what modem/gateway do you have? 

5. The spanish request is a rough one. You can use google translate like most of us do.