red right only

[aisorn]

What should i do , It only red light power on only

[DarrenM · Accepted solution]

You will need to contact support as there could be a hardware issue with the unit.

https://www.netgear.com/support/contact.aspx

DarrenM

[schumaku]

What should I do if the Power LED on my Nighthawk router stays amber and does not light white?

[aisorn]

no , sometime white light

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@schumaku wrote:

What should I do if the Power LED on my Nighthawk router stays amber and does not light white?

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[shadowsports]

Greetings @aisorn,

Did you perform the reset procedure in the link @schumaku provided?

Wat were the results?

3 possibe causes fo this behavior:

-Corrupt or incomplete FW

-Defective hardware

-Weak or defective power supply

If a reset doesn't work via the reset button, attempt to manually reflash the FW from a machine connected via ethernet.  TFTP is built into windows 7/8/10.  Please post your progress.

[aisorn]

I have original power cord , I don't know , How to check defective hardware . I already reset many time .

---

@shadowsports wrote:

Greetings @aisorn,

Did you perform the reset procedure in the link @schumaku provided?

Wat were the results?

3 possibe causes fo this behavior:

-Corrupt or incomplete FW

-Defective hardware

-Weak or defective power supply

If a reset doesn't work via the reset button, attempt to manually reflash the FW from a machine connected via ethernet.  TFTP is built into windows 7/8/10.  Please post your progress.

---

[michaelkenward]

OK. Slow down and do things methodically.

Your first message said:

"only red light power on only"

@schumakugave you a link to a Netgear page on this. Did you read it? And what happened when/if you followed the instructions?

Then you said "sometime white light".

Which is it? "only red light" or "sometime white light"?

As @shadowsports said, one way out of the hole could be this:

How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support

But you will have to be a lot clearer about what is going on, what you have tried, and what happened when you tried it.

[aisorn]

my router stop connect with computer sometime . It won't connect all the time with computer , I do all process tftp upload . Please suggest me again

[DarrenM · Accepted solution]

You will need to contact support as there could be a hardware issue with the unit.

https://www.netgear.com/support/contact.aspx

DarrenM