I agree, I am at the end of my rope with it. Thankfully I bought it through Costco so they generally will take back anything with or without a box. This seems like due to the lack of inaction on Netgear's part, and the repeated suggestion of turning off the very thing that most everyone was buying this for as a solution, its broaching on class action lawsuit territory. Who knows how many people bought this, encountered the same issues, given just horrible customer support for it, told to shut off the whole reason the product stood out for as a fix, has not corrected the issue since its release and from all outwards appearances has no intention of doing so, and waited and waited that they are not outside of a return window to get their money back and now have a paper weight that is next to useless so are just out the money. Mine now, just drops the satellites completely about every two days and I have to reboot the router and it may or may not pick them back up and then requires a couple reboots is really pissing me off since it drops the connections to tvs that use the satellites. Then compound that with the fact any PDA device if you change rooms it immediately loses the internet connection, and I either have to restart the device, or again reboot the router to get it to pick it back up again.
As long as I have been working with computers and routers I have never seen such a pile of garbage as this is. It literally appears that this was massively rushed to market to "get an edge" and screw the customer on fixiing it or even ensuring in the first place that it actually functioned was the goal in order to boost share value or gain market, which again seems like false advertising and and fraud. This could easily fall under Defective Product, False or Misleading Advertising class actions, but just general Consumer Fraud seems more apparent. Netgear has advertised this product with features that do not work, they have failed repeatedly to address the issue of the defective equipment, and all they have offered was turning off the very features that they advertised the product as having. I am filing a complaint with my state on it just so its on records. No one should be having to deal with this issue for months on end with no fix for it or even a hint as to a fix. We all basically were scammed into buying something that was not and cannot be provided.
