NG Nhawk R6700 AC1750

[renzandjo]

Please help. I have NG NHawk 6700 AC1750 and I just tried to do the firmware update today 9/13 and the update would not complete and got errorrs and then I just lost all conectivity and it appearrs like i am locked out of the router, I can not do anythingg and there is no internet at all. There is only one light, the orange power just blinking. I have tried to unplug and reboot everytthing to no avail. I should have never done this update, can someone help me with this? 

[plemans · Accepted solution]

sounds like you might have corrupted the firmware. in the future, i'd recommend not using the app to update with. I'd use a hardwired computer. 

for the present, you can try recovering it using tftp. 

 are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[plemans · Accepted solution]

sounds like you might have corrupted the firmware. in the future, i'd recommend not using the app to update with. I'd use a hardwired computer. 

for the present, you can try recovering it using tftp. 

 are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[kaclock]

Came here because I'm having the exact same issue.

[renzandjo]

thanks for responding.  

Can you give me these instructions for a macbook pro running safari, chrome or firefox?  

[renzandjo]

thanks for responding.  

Can you give me these instructions for a MACbook PRO  running safari, chrome or firefox?  

[antinode]

> Can you give me these instructions for a macbook pro [...]

      https://community.netgear.com/t5/x/x/m-p/1622096#M102004

> [...] running safari, chrome or firefox?

   A web browser is not really part of the TFTP recovery scheme.

   If you have trouble, then it'd probably be better to start your own
thread with your own details.