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InterociterOper
Aspirant

R7000 Devices Website shows no firmware update needed....

I got a notice my firmware for my R7000 needed an update, but checking with my devices webpage, it says there is no update available, even though I am running 1.0.9....
Firmware Version
V1.0.9.88_10.2.88

 

How do I get this fixed?

 

I don't want to put another #$%# app on my phone.

 

Also, the firmware update zip file I downloaded shows "shard" files?????  Is that right?

 

If I brick this thing there will be no end of "heck" to pay.

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0, R7000|AC1900 Smart WIFI Router
Message 1 of 4

Accepted Solutions
Portwey84
Luminary

Re: R7000 Devices Website shows no firmware update needed....

isn


@InterociterOper wrote:

I got a notice my firmware for my R7000 needed an update, but checking with my devices webpage, it says there is no update available, even though I am running 1.0.9....
Firmware Version
V1.0.9.88_10.2.88

 

How do I get this fixed?

 

I don't want to put another #$%# app on my phone.

 

Also, the firmware update zip file I downloaded shows "shard" files?????  Is that right?

 

If I brick this thing there will be no end of "heck" to pay.


@InterociterOper 

 

Your device is 3 firmware upgrades behind going by the firmware update you have referenced. The latest firmware is:

 

https://kb.netgear.com/000062418/R7000-Firmware-Version-1-0-11-110

 

You can also download the appropriate manual for your router:

 

https://www.netgear.com/support/product/R7000.aspx#docs

 

It's well documented that the check firmware function isn't accurate and will tell you there isn't a firmware update when there is. Why Netgear don't get their firmware developers to sort this out, is anyone's guess.

View solution in original post

Model: R7000|AC1900 Smart WIFI Router
Message 2 of 4

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Portwey84
Luminary

Re: R7000 Devices Website shows no firmware update needed....

isn


@InterociterOper wrote:

I got a notice my firmware for my R7000 needed an update, but checking with my devices webpage, it says there is no update available, even though I am running 1.0.9....
Firmware Version
V1.0.9.88_10.2.88

 

How do I get this fixed?

 

I don't want to put another #$%# app on my phone.

 

Also, the firmware update zip file I downloaded shows "shard" files?????  Is that right?

 

If I brick this thing there will be no end of "heck" to pay.


@InterociterOper 

 

Your device is 3 firmware upgrades behind going by the firmware update you have referenced. The latest firmware is:

 

https://kb.netgear.com/000062418/R7000-Firmware-Version-1-0-11-110

 

You can also download the appropriate manual for your router:

 

https://www.netgear.com/support/product/R7000.aspx#docs

 

It's well documented that the check firmware function isn't accurate and will tell you there isn't a firmware update when there is. Why Netgear don't get their firmware developers to sort this out, is anyone's guess.

View solution in original post

Model: R7000|AC1900 Smart WIFI Router
Message 2 of 4
labatt
Prodigy

Re: R7000 Devices Website shows no firmware update needed....

It's well documented that the check firmware function isn't accurate and will tell you there isn't a firmware update when there is. Why Netgear don't get their firmware developers to sort this out, is anyone's guess.


You are assuming Netgear has firmware developers. If they did the firmware would not be in the mess it is. Last I knew it was done by a 3rd party. No one seems to care to do QA, etc. Sold my Netgear routers after no good firmware in site. 

 

Yes more then one file in zip is correct. In order to prevent a bad flash of the firmware read in the manual about doing a manual update with PC Ethernet connected to router. Doing over wireless or with app is asking for problems.

 

Modem CM2050V
Message 3 of 4
antinode
Guru

Re: R7000 Devices Website shows no firmware update needed....

> Also, the firmware update zip file I downloaded shows "shard"
> files????? Is that right?

 

   Probably.  Which "the firmware update zip file" was that?  What,
exactly, was in it?

 

   "shard" is a double translation of "fragment"?

 

   Don't be misled by what your operating system says when it sees
".chk" (or ".img").  Following the instructions in the router
documentation tends to work better.

 

      https://community.netgear.com/t5/x/x/m-p/2024597

 

> Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0, R7000|AC1900
> Smart WIFI Router

 

   Not a router.

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