You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary) Model (Recommended - Helps the community give the best answers) Body (Include additional detail including model version, firmware, OS and environment where relevant.)
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
But they can't work on the basis of guesswork.
If you want "official" support then you should go through the right channels.
1.0.3.98 caused my RAX80 to be unreachable as well. Still would route, but could not access the web (by ip or name) or via app, even after a full hard reset. Couldn't downgrade if I can't get a login screen.
Netgear replaced it under warranty - leaving my firmware at 1.0.2.76, which is buggy and drops packets but...
How has version 1.0.3.102_1.0.48 been working for everyone?
Better, I still believe there is an http issue where certain media/video refuse to load on social media the first time, but I haven't sat down and tried to figure it out. Usually, if you refresh it will load the second time. Not seeing packet loss on direct speed tests.
I am running speeds 850mb-900mb up and down on a 940mb fiber connection from CL. No modem, running the RAX 80 direct to the NID.
