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RBR50v2, RBS50v2 and RBS50, version 2.7.4.24, Apple IOS & OS. App version 2.25.0.44
After the last couple of app updates I have been having problems with the phone app.
It will show I am connected online and have 2 Satellites with xx amount of devices online BUT.. If I click device manager I get "no devices connected" OR a pop up that says "Sorry, your device list failed to load. Please try again later". The system "seems" to be working ok but the app is also slow. I get the loading circle most of the time.
I have logged out and back in. I have rebooted the router with no results.
If I go to the web and connect locally on my laptop I can see all my devices and it appears to be working ok.
The iPhone app is connected locally. I am not using Anywhere Access
Thanks for the info. I did not know about the report-a-bug for the app. I have submitted one now.
I was aware that a newer FW update was out there but as many have said it does not show in the update tab on the web. I have seen that post before. I have downloaded the updates but am reluctant to do a manual update given the problems people have talked about in the post. The last thing I want is to have to do a factory reset and go thru all that reloading and rebuilding again.
I have went thru several updates (most auto, one manual). All those went smoothly so far.
I don't use Armor or SPC and my laptop page works fine. The phone app has the latest update so I'll wait to see if the bug fix route helps before I move forward.
As for the original problem/issue It has resolved and the phone app is working properly again. Never heard anything back on my Bug report But hey it works now soooooo who knows.
I was browsing around the site and reading posts and it seems there were multiple recent issues across the Orbi family. Good to hear that most have resolved.
Oh, almost forget. One last question. once upon a time I used to get a mail notification when someone replied to a post. Somewhere along the line it stopped doing that. What changed?
I'm looking at this page right now and on the top right just below "Associated Products" I see the "Email me when someone replies" and the Box is checked but I don't get a mail.
