Orbi WiFi 7 RBE973

Insight doesn't list all SSIDs

dir
Apprentice
Apprentice

Insight doesn't list all SSIDs

I have 4 SSIDs:

Wireless 1:    SSID "Blah1"

Wireless 2    SSID "Blah2"

Wireless 3   SSID "Blah3"   <used for IOT devices

Guest Portal  SSID "Blah4"

 

Yet when i use the Insight app, it only shows 3:

Blah1

Blah2

Blah4

 

Blah3 is used for my IOT devices and is configured as

- Enable Wireless 3 network:  ticked

- Enable SSID Broadcast: ticked

- Allow employees to see each other and access my local network: ticked (normally isn't ticked)

 

All 4 SSIDs show up when scanning for Wifi.

 

Why doesn't Insight show the Wireless 3 SSID?

Model: SRK60B03|Orbi Pro Tri-Band Business WiFi System
Message 1 of 6

Accepted Solutions
schumaku
Guru

Re: Insight doesn't list all SSIDs

Received this information from Netgear HQ: 

 

"We have committed plan to support the 4 SSIDs in Insight for OrbiPro in Q3/Q4 time frame."

View solution in original post

Message 6 of 6

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DaneA
NETGEAR Employee Retired

Re: Insight doesn't list all SSIDs

@dir,

 

The Orbi Pro has 3 WiFi networks: Admin WiFi Network, Employee WiFi Network and Guest Network.  Kindly post a screenshot of the WiFi Networks shown in Insight. 

 

It might be possible that the SSID "Blah 3" is not configured in the Orbi Pro that is managed via Insight and its configured in other access points.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 6
dir
Apprentice
Apprentice

Re: Insight doesn't list all SSIDs

Sure.
First 2 photos are from logging on directly to the router. Last one is from the Insight app.
If I recall correctly, one of the latest firmware updates introduces this Wireless 3 IOT capability. I'm guessing that the current version of Insight doesn't yet support it.
Message 3 of 6
dir
Apprentice
Apprentice

Re: Insight doesn't list all SSIDs

2nd photo
Message 4 of 6
dir
Apprentice
Apprentice

Re: Insight doesn't list all SSIDs

3rd odorous
Message 5 of 6
schumaku
Guru

Re: Insight doesn't list all SSIDs

Received this information from Netgear HQ: 

 

"We have committed plan to support the 4 SSIDs in Insight for OrbiPro in Q3/Q4 time frame."

Message 6 of 6
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