Orbi WiFi 7 RBE973
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Recd notice to upgrade my SRR60 Orbi Router, Ceiling Satellite, and Satellite to v2.5.4.1, ugh...

Boomerang3
Apprentice

Recd notice to upgrade my SRR60 Orbi Router, Ceiling Satellite, and Satellite to v2.5.4.1, ugh...

I've had the Orbi since day 1.  I'm use to being paitent, working out issues when I can and I have empathy for what development organizations go through.

 

Now watching satelites go online and offline for the past few hours.  This has happened in the past during upgrades, but this time instead of the reboots, ect. during the 30 mins of upgrade, it's hours later and I'm getting random disconnects with the satelites.  

 

I mean come on Netgear,

 

About to cold boot the satellites.

 

I know that in the past it had taken awhile for the Orbi’s to settle down, which I don’t understand either, but crap. My patience is almost at the end.  It’s terrible when you have no confidence in the upgrade process and your proven right time after time.

Model: SRK60B03|Orbi Pro Tri-Band Business WiFi System
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DaneA
NETGEAR Employee Retired

Re: Recd notice to upgrade my SRR60 Orbi Router, Ceiling Satellite, and Satellite to v2.5.4.1, ug...

@Boomerang3,

 

We apologize for the inconvenience this has caused you. 😞   Kindly open a support ticket with NETGEAR Support here at anytime in order to further investigate your concern. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

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