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I've spent hours trying to get the SXR80 to detect/connect with the satellite. In both the app and the web dashboard, it shows no satellites being connected. Under "Attached Devices", the SXS80 is listed as a wired device even though I do not have any ethernet between them.
Things I've tried:
Resetting, and re-pairing directly.
Resetting and re-pairing through the app.
Resetting and re-pairing through web portal.
Any suggestions or instructions that I can follow?
Ok, if it's got same version of FW then should be ok to leave SXR where it's at.
Is this SXS is same room as the SXR? At 10-15 feet in between, if you factory reset both and setup from scratch using a wired PC and web browser to walk thru the setup wizard on the SXR, the SXS should get synced.
I tend to leave the system alone right after I've factory reset SXR and SXS and let the SXS auto connect and sync to the default wifi SSID name. Once there, the SXR setup wizard routine should find the SXS and complete adding it and the setup routine. I then will change the default SSID name to something else after I get to the home page on the SXR.
Thanks for the reply, according to the app the router is running the latest 4.3.3.200
Unsure of how to check the SXS FW since it is not showing in the app. I tried to login into its IP but I have not been able to do so.
It is possible that one could have updated first, since I moved all equipment to a new location and ended up hard resetting the router, at which point it upgraded the FW.
If I connect them and go through the process of pairing, sometimes it shows a blue light but it still does not show on the app or interface. Most of the time it just fails to pair.
If the SXR had updated first, then you may need to downgrade the SXR back to prior working FW version. Long enough to see if the SXS will connect then, and if so, update the SXS manually to newest FW version, then update the SXR lastly.
Ok, if it's got same version of FW then should be ok to leave SXR where it's at.
Is this SXS is same room as the SXR? At 10-15 feet in between, if you factory reset both and setup from scratch using a wired PC and web browser to walk thru the setup wizard on the SXR, the SXS should get synced.
I tend to leave the system alone right after I've factory reset SXR and SXS and let the SXS auto connect and sync to the default wifi SSID name. Once there, the SXR setup wizard routine should find the SXS and complete adding it and the setup routine. I then will change the default SSID name to something else after I get to the home page on the SXR.
