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New - RBRE960 / RBSE960 Firmware Version v6.3.7.10 Released
New Features: 12/05/2022
[Asia SKU only] Supports the Japan IPv6 plus feature.
[Asia SKU only] Supports the HK PCCW IPTV feature.
Security Fixes:
Addresses security vulnerabilities...
How did you update? Auto update? Update ALL seen on the RBRs FW update page or did you manually update with sending files to the RBS first the RBR lastly?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
x19 wrote:
Updated to 7.10 and dont have wifi connection. Cant connect to the router via wifi. Have to troubleshoot and connect directly ANybody having same issue?
Updated manually following firmware download. Seems same problem as the firmware which was pulled a while ago.
Following firmware upgrade, satellites were ok. Now I rebooted them, and they show not connected. I can connect to the wifi now reason being is because it connects to the main router no satellites. Seems same problem as the firmware which was pulled a while ago. At the time tried factory reseat no joy. I guess I have to do the same here.... any ideas?
Are the front LEDs on the RBS PINK, BLUE or OFF?
Might give some time for the system to settle in. Sometimes I noticed the web page on the RBR seems to take a bit longer to update the status.
Did you update the system while the RBS are in there deployed positions or did you happen to bring them in to same room or near by the RBR?
I updated mine manually as well with the RBS near by or in same room as my RBR. RBS first then RBR. Powered OFF then back ON. I can't remember if I did a factory reset and setup from scratch. You might try this.updated them in the deployed position. Update went well and said 2 satellites connected. Did RBS first than router. Very strange
What the deployed distance between the RBR and RBS?
its about 12 meters. Just resolved by factory reseating both satellites only.
Ok.
Good to hear.
Enjoy.