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Orbi WiFi 7 RBE973
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Re: How to temporarily disable 5ghz mode on Rbk53?

BareBroz
Aspirant

How to temporarily disable 5ghz mode on Rbk53?

I'm unsuccessfully trying to get some smart devices onto my network but these devices require the 2.4 ghz band to connect. I have tried to take the devices outside further away from the router to set up in hopes of getting out of the 5 ghz range but having no luck there either.

So my question is, how can I temporarily shut off the 5.0 band in order to get these devices happily connected?

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 9
FURRYe38
Guru

Re: How to temporarily disable 5ghz mode on Rbk53?

Netgear provides a simple mechanism to accomplish this:
Log into the Orbi web interface (http://orbilogin.net)
Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
Uncheck the box, "Broadcast SSID on 5G"
Click "Apply"
All devices that are currently connected to the Orbi will remain connected.
On the smartphone, go to wireless settings and "forget" the Orbi SSID
Search for available WiFi networks. Select the Orbi WiFi. Enter the password. and connect.
If you are curious about whether the smartphone is actually connected at 2.4G, you have to wait a few minutes, because the "Attached Devices" display takes a while to update.
Open the app and set up the 2.4G device.
Once the device is connected and working as it should, reverse the steps.
Check the "Broadcast" box and click "Apply"
"Forget" the Orbi WiFi. Search. Enter password. Connect.

Be aware that there seems to be a time limit with some iOS or Android devices that will connect to the 2.4Ghz radio for a short period of time before changing automatically to the 5Ghz SSID, even though it's been hidden. The SSID is hidden only, thus the signal is still present. So you might want to also change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was. 

Message 2 of 9
vajim
Master

Re: How to temporarily disable 5ghz mode on Rbk53?

This might be a simple mechanism but it's obvious Netgear needs to do a better job getting the word to users rather than have them come in here and seek help.   

Message 3 of 9
BoilerPlate
Apprentice

Re: How to temporarily disable 5ghz mode on Rbk53?

What forums are for. Simple as that too. It is ok to ask questions and answer them in the forums. Smiley Wink

Message 4 of 9
vajim
Master

Re: How to temporarily disable 5ghz mode on Rbk53?

 
Message 5 of 9
vajim
Master

Re: How to temporarily disable 5ghz mode on Rbk53?


@BoilerPlate wrote:

What forums are for. Simple as that too. It is ok to ask questions and answer them in the forums. Smiley Wink


Thanks 

Message 6 of 9
BareBroz
Aspirant

Re: How to temporarily disable 5ghz mode on Rbk53?

That seemed to work. At least for a few devices. Thanks so much for the detailed description. Very helpful.

Message 7 of 9
FURRYe38
Guru

Re: How to temporarily disable 5ghz mode on Rbk53?

Glad it worked for you. Thank you for letting us know. 


Enjoy. Smiley Wink


@BareBroz wrote:

That seemed to work. At least for a few devices. Thanks so much for the detailed description. Very helpful.


 

Message 8 of 9
FURRYe38
Guru

Re: How to temporarily disable 5ghz mode on Rbk53?

Please mark your thread as Solved so others will know. 



@BareBroz wrote:

That seemed to work. At least for a few devices. Thanks so much for the detailed description. Very helpful.


 




Message 9 of 9
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