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Forum Discussion
myfathersson
Oct 09, 2017Aspirant
ORBI RBR50 Internet Connection keeps Dropping
Hi, Model: ORBI RBR50 w/ 1 sat Firmware: V2.0.0.74 OS: Win7, Android First, I appologize for starting yet another thread on this subject. Second, I'm not a network expert...know enough to b...
myfathersson
Oct 09, 2017Aspirant
aaz,
Thanks so much for the reply. You are correct, a detail I failed to mention in my original submission is that the both the ORBI and the modem are acting as routers. After submiting my message I stumbled across a site where the disconnect issue was cleared up by setting the ORBI in AP mode, which I've had just done before you message arrived. I'll see if the simple solution works. If not, then I'll look into following your suggestion.
Again, thanks very much. You've been very helpful
Peter
myfathersson
Oct 22, 2017Aspirant
Update: Still dropping after setting Orbi in AP mode. I'll try setting the modem/router to bridge mode and the Orbi back to router. Will also try rebooting everthing before changing modes. Never know, may help.
Will update later with results.
- dxNov 16, 2017Aspirant
Hi myfathersson,
Curious if your Orbi issue is resolved? I'm facing the same problem and have an identical setup, firmware version as you do.
Thanks,
DX
- myfatherssonNov 18, 2017Aspirant
DX,
Since changing the ORBI to AP mode, turning off wifi on the modem and rebooting everything from the wall in, I have seen improvement. I'm still getting dropouts, but far fewer.
The next step is to reverse the roles of the modem and the ORBI, putting the ORBI back into router mode and putting the modem into bridge mode. The problem is, the little research I've done to date has shown that the modem provided by my ISP--a Sage F@st 5250--doesn't have a bridge mode setting, but that with some messing around you can get it to behave in a similar fashion. I'm not an expert so messing around is not a light thing for me. I haven't gotten around to doing anything about this...busy, busy, busy. Sorry I don't have better news.
My networking skills and knowledge are not such that I can solve problems quickly. If anyone has suggestions for how to diagnose the problem using logs and other tools I'd appreciate hearing from you. I still don't know if the issue lies with the modem, the ORBI or my network config.