Orbi Satellite RBS50 Not Connecting via Ethernet

[superspartan21]

Hello all!

Our home is fairly large and was built by the Moravians (lots of stone), so we needed to connect the satellites via an ethernet cable. So recently I updated the Orbi RBR50, and RBS50's to firmware Version 2.1.2.18, which I was told makes them possible to connect via the ethernet. Now, one satellite is hooked up via the ethernet, but the other changes between the ethernet and 5G connection and gives significantly slower speeds. I've tried resetting it to factory settings and reinstalling the firmware. Is there still something wrong? Am I doing something wrong?

Thanks so much ahead of time for all the help!

[FURRYe38 · Accepted solution]

I would update to v2.1.3.4 as this was a improvement on wired backaul. 

Load the Satellie(s) first, then the router. 

Do a factory reset on ALL Orbi devices then set up from scratch. 

Setup the router first, then set up 1 satellite via wireless first, after it's added, connect the ehternet cable to the satellite and let it reconfigure. Give 5 minutes. Then test the connection. 

Any network switches between the Orbi router and satelllites? If so, Mfr and model#? 

[FURRYe38 · Accepted solution]

I would update to v2.1.3.4 as this was a improvement on wired backaul. 

Load the Satellie(s) first, then the router. 

Do a factory reset on ALL Orbi devices then set up from scratch. 

Setup the router first, then set up 1 satellite via wireless first, after it's added, connect the ehternet cable to the satellite and let it reconfigure. Give 5 minutes. Then test the connection. 

Any network switches between the Orbi router and satelllites? If so, Mfr and model#? 

[superspartan21]

This worked! Thank you so much! Updating the satallites and the router to that firmware is much more stable.

[FURRYe38]

Glad it's working. Enjoy.

[ouaibsky]

Hey

Did the operation and looks not working to me 🙂

That's a shame because I cannot detect which device is connected on which router/satellite that is very usefull to detect if the pairing is done on the good one

[FURRYe38]

Try this?

https://community.netgear.com/t5/Orbi/I-found-a-Connection-issue-Resolution-for-wired-backhaul/m-p/1...

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@ouaibsky wrote:

Hey

Did the operation and looks not working to me 🙂

That's a shame because I cannot detect which device is connected on which router/satellite that is very usefull to detect if the pairing is done on the good one

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