Orbi Secure Device Connection

[Jemill00]

I've been using my RBR50 and Satellite for several months and suddenly a couple devices stopped connecting to the secure side of the router. My Honeywell thermostat and Furbo (dog camera/treat launcher) lost connection and both will only connect to the open, guest wifi networks.  I didn't change any settings on the devices or router.  Both are 2,4GHz only.  I have found no other devices are having issues.  

Any ideas/help is appreciated.

[Jemill00 · Accepted solution]

Firmware is V2.7.1.60 and was just upgraded after the issue started.  It did fix it.

I have engaged the Furbo support and the advised me to separate the 2.4 and 5GHz channels to connect directly to 2.4, 

Thanks

[FURRYe38]

What Firmware version is currently loaded?

Was FW updated recently? 

I would contact the Mfr of these devices for additional help and information regarding there products. 

[Jemill00 · Accepted solution]

Firmware is V2.7.1.60 and was just upgraded after the issue started.  It did fix it.

I have engaged the Furbo support and the advised me to separate the 2.4 and 5GHz channels to connect directly to 2.4, 

Thanks

[FURRYe38]

Ok. 

Enjoy.