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Forum Discussion
RBK13 Guest Network
Hi I had not logged into the orbi app for a while as everything seems to have been working fine and there have not been any recent updates to the firmware. When I logged in today I noted that the "...
Hi dl42,
I understand that you would like to know if the guest network is supposed to be separated from the main network devices.
The answer is yes, the devices on the guest network will not be able to connect to any devices on your main network. This is done to ensure that the information on your main network is secured. If you would like all of the devices on your network to be able to communicate then all the devices will have to be connected to your main network.
Please let me know if you have any additional questions!!
Best,
Kevin
Community Team
Sorry for any misunderstanding but there is an option to either allow or disallow guests to see the rest of the network.
Normally you would not want to guests to see the rest of the network - that in my view is the whole point of the guest network.
My real issue here is that what it says in the GUI and the reality do not match!
"Allow guests to see each other" option is selected and greyed out for my guest network. The reality is that is not the case!
So the GUI is misleading and inaccurate!
Hello dl42,
Please ensure that the device you are accessing the GUI from is on your main network. The "Allow guests to see each other" should not be greyed out. From the main network, you should be able to toggle this setting.
Best,
Kevin
Community Team
I am accessing the router from the wired network.
Please see picture attached to original post.
The option is greyed out and cannot be toggled.
Hi dl42,
I was unable to recreate the greyed-out "Allow guests to see each other and access my local network" option that you are experiencing with your RBK13 system. Please try factory resetting your RBK13.
For information on factory resetting your device please navigate to the link below:
https://kb.netgear.com/000034592/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Best,
Kevin
Community Team