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Orbi WiFi 7 RBE973
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Re: RBR50 DNS issue

lp1406
Follower

RBR50 DNS issue

My Orbi RBR50 router + 2 satellites have been rock-solid for years, until very recently when the Orbi "guest" network has become unstable because of DNS issues arising on Orbi's "Guest" network. 

 

My computer reports: "Your computer is trying to use a DNS server that is incorrect or doesn’t exist."  Re-syncing all the routers has not solved the problem. 

 

I've temporarily mitigated this issue by logging onto the Orbi primary network which does not [yet?] seem to be experiencing the same issue. 

 

I have read numerous posts of others experiencing the same issue over several months, but none appear to address my circumstances. 

 

Software version V2.7.3.22

Parental Controls OFF

Traffic Meter OFF

 

Message 1 of 3
plemans
Guru

Re: RBR50 DNS issue

Have you tried changing the DNS server? 

Are you using IPv6? There's also a dns server for ipv6 you can change. 

You can try googles 

ipv4: 8.8.8.8 or 8.8.4.4

IPv6

  • 2001:4860:4860::8888.
  • 2001:4860:4860::8844.
Message 2 of 3
FURRYe38
Guru

Re: RBR50 DNS issue

Netgear has set up a community forum specifically for the Orbi AC products. Most of the people who watch that forum are more likely to have experience with Orbi and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi

Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.


@lp1406 wrote:

My Orbi RBR50 router + 2 satellites have been rock-solid for years, until very recently when the Orbi "guest" network has become unstable because of DNS issues arising on Orbi's "Guest" network. 

 

My computer reports: "Your computer is trying to use a DNS server that is incorrect or doesn’t exist."  Re-syncing all the routers has not solved the problem. 

 

I've temporarily mitigated this issue by logging onto the Orbi primary network which does not [yet?] seem to be experiencing the same issue. 

 

I have read numerous posts of others experiencing the same issue over several months, but none appear to address my circumstances. 

 

Software version V2.7.3.22

Parental Controls OFF

Traffic Meter OFF

 


 

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