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Orbi WiFi 7 RBE973
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Re: Trouble with Orbi app

Gridironcoach
Aspirant

Trouble with Orbi app

Is there any way to get access to my password to be able to control my app. I’m answering my questions, but it keeps saying invalid answers. They are the right answers for sure. It’s very frustrating not being able to control my network.
Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 9

Accepted Solutions
DarrenM
Sr. NETGEAR Moderator

Re: Trouble with Orbi app

If you can not remember that password you may need to factory reset the unit by holding the reset button for 10+ seconds this will set it back to password but you will have to go through the orbi setup again.

 

DarrenM

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Message 8 of 9

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FURRYe38
Guru

Re: Trouble with Orbi app

Message 2 of 9
DarrenM
Sr. NETGEAR Moderator

Re: Trouble with Orbi app

You may need to try and reset the password try using the web.

 

https://www.netgear.com/mynetgear/registration/login.aspx

 

DarrenM

Message 3 of 9
Gridironcoach
Aspirant

Re: Trouble with Orbi app

How do I reset the password from there?

Message 4 of 9
Gridironcoach
Aspirant

Re: Trouble with Orbi app

I’m having trouble with the admin password actually. I’m able to log in to my account with my email. 

Message 5 of 9
DarrenM
Sr. NETGEAR Moderator

Re: Trouble with Orbi app

are you talking about the password to log into your router to access the settings?

 

DarrenM

Message 6 of 9
Gridironcoach
Aspirant

Re: Trouble with Orbi app

The admin password. Yes, I can’t control the settings at all.
Message 7 of 9
DarrenM
Sr. NETGEAR Moderator

Re: Trouble with Orbi app

If you can not remember that password you may need to factory reset the unit by holding the reset button for 10+ seconds this will set it back to password but you will have to go through the orbi setup again.

 

DarrenM

Message 8 of 9
Gridironcoach
Aspirant

Re: Trouble with Orbi app

That did the trick. Thanks for the help. 

Message 9 of 9
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