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GS724TP Web-GUI don't display UNITS

oheli1
Aspirant

GS724TP Web-GUI don't display UNITS

Hello,

 

I'am a bit frustrated cause I didn't succeed in configuring the switch for a small office.

The web-GUI seems to be buggy. It is not possible to tag/untag the ports/lags because it isnt't displayed at all. There is no graphical picture to select my choice.

I tried chrome/firefox/opera/safari.

The firmware is uptodate.

I also tried to do it through the hidden cli/mcli, but it was finally a waste of time.

Hours of useless google-searching ....

 

Can someone help me?

Best regards

 

Model: GS724TP|ProSafe 24 ports gigabit smart switches with PoE
Message 1 of 10

Accepted Solutions
oheli1
Aspirant

Re: GS724TP Web-GUI don't display UNITS

Hi schumaku

 

thanks a lot for your support.

Finally it works with IE11 and "compatibility mode". 

It is not realy smooth and time efficient but it works for most menues.

Only the lag-membership couldn't be activated, so I was not able to double the two ports vor 2GB to the NAS. I  very often the menues freeze and you have to reload the page, but patience will be rewarded.

Best regards; Eli

 

 

View solution in original post

Model: GS724TPS|24-port ProSAFE Gigabit Stacking Smart Switch with PoE|EOL
Message 10 of 10

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schumaku
Guru

Re: GS724TP Web-GUI don't display UNITS

The GS724TP is an elderly 10+ years old switch model. Or do we talk of the GS724TPv2? What firmware version?

 

Yes, I've seen some similar reports here in the community, this might be indeed a Web UI incompatibility with modern browsers. Or in a few case a problem with some Internet "security" software corrupting JavaScript. IE might be workable. With some more information (what you see or what you can't see - compare https://kb.netgear.com/29997/How-to-create-Layer-2-VLANs-on-NETGEAR-ProSAFE-Switches ) somebody from Netgear might be able to follow up and make engineering check the problem, and fix it. 

Message 2 of 10
oheli1
Aspirant

Re: GS724TP Web-GUI don't display UNITS

Hello schumaku,

 

thank you for answering: yes, it's about the old one.

I already tried Firefox Version20, but no success.

I will try on old IE 🙂

Does anyone know how to do via mcli or isn't this possible at all?

(I already got a promt and changed the password through telnet.)

 

Best regards

oheli

Model: JGS724|24-port ProSAFE Gigabit Unmanaged Switch
Message 3 of 10
schumaku
Guru

Re: GS724TP Web-GUI don't display UNITS

@bradleyv @LaurentMa please ensure engineering is updating the still supported switches Web UI to be workable on modern browsers. To many customer sites have no more Windows, so no more Internet Explorer.

Message 4 of 10
oheli1
Aspirant

Re: GS724TP Web-GUI don't display UNITS

It is not a problem of IE. As I mentioned I even tried Firefox version 20.

To be honest I'am wondering how it could be, that NETGEAR doesn‘t provide an update for this switch.

24 GB-ports POE is not the worst one, it is still usable in smal business.

And: lifetime warranty, for what ??

 

Best regards

eli

 

 

 

Model: JGS724|24-port ProSAFE Gigabit Unmanaged Switch
Message 5 of 10
schumaku
Guru

Re: GS724TP Web-GUI don't display UNITS

If we manage a moderator moving this thread to the appropriate Smart / Plus / Click Switches community section we will get the ability to tag the correct model and gain the attention required.

Message 6 of 10
oheli1
Aspirant

Re: GS724TP Web-GUI don't display UNITS

Hi schumaku,

 

how can we (you/me) do that?

 

best regards

eli

Model: JGS724|24-port ProSAFE Gigabit Unmanaged Switch
Message 7 of 10
JohnC_V
NETGEAR Moderator

Re: GS724TP Web-GUI don't display UNITS

Hi oheli1,

 

Welcome to our community! 🙂

 

I hope this article helps: The VLAN and LAG configuration screens do not display correctly on my switch

 

Regards,

Message 8 of 10
schumaku
Guru

Re: GS724TP Web-GUI don't display UNITS

IE11 does work for most - probably in a compatibility mode. However, suggesting to install browsers from the junk departement can't be an option in late 2018 @JohnC_V

Message 9 of 10
oheli1
Aspirant

Re: GS724TP Web-GUI don't display UNITS

Hi schumaku

 

thanks a lot for your support.

Finally it works with IE11 and "compatibility mode". 

It is not realy smooth and time efficient but it works for most menues.

Only the lag-membership couldn't be activated, so I was not able to double the two ports vor 2GB to the NAS. I  very often the menues freeze and you have to reload the page, but patience will be rewarded.

Best regards; Eli

 

 

Model: GS724TPS|24-port ProSAFE Gigabit Stacking Smart Switch with PoE|EOL
Message 10 of 10
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