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Sudden failure on GSS116E

tjlavoie
Aspirant

Sudden failure on GSS116E

Hi all,

 

I've got one of these switches, that has been humming along without issue for ages.

Today, it's suddenly gone dark - power LED is lit, but nothing on the ports at all, and appears to not have any connectivity.

 

I have power-cycled the device. Any other suggestions?

Model: GS116E|ProSafe Plus 16 ports gigabit switch
Message 1 of 3

Accepted Solutions
DaneA
NETGEAR Employee Retired

Re: Sudden failure on GSS116E

@tjlavoie,

 

Welcome to the community! 🙂

 

Found out that you have already contacted the NETGEAR Support Team and a replacement has been processed for your faulty GSS116E switch.

 

 

Regards,

 

DaneA

NETGEAR Community Team

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Message 2 of 3

All Replies
DaneA
NETGEAR Employee Retired

Re: Sudden failure on GSS116E

@tjlavoie,

 

Welcome to the community! 🙂

 

Found out that you have already contacted the NETGEAR Support Team and a replacement has been processed for your faulty GSS116E switch.

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 3
tjlavoie
Aspirant

Re: Sudden failure on GSS116E

Yeah, thanks DaneA. I had started here, then ended up with support taking care of me.

 

  Cheers,

  Tim

Message 3 of 3
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