brick JGS524PE

[Szymon-ek]

Hello !

I have JGS524PE unit all led abmber, not work, and keep in loop like that

haw to swith to image A ?

all commands:

boot:boot elite command
dump_ctrl:dump ctrl info
help:help command
reset:reset elite command

Any Idea ?

urat debug:

serial_init done
flash id:0xc22016, using default size:0x400000 Bytes
flash partition info:
[partition total size]:0x400000
[loader] addr:0x0 size:0x3c000
[control_block] addr:0x3c000 size:0x4000
[image_a] addr:0x40000 size:0xc0000
[image_b] addr:0x100000 size:0xc0000
[running_image] addr:0x1c0000 size:0x200000
[boot_cfg] addr:0x3c0000 size:0x4000
[user_cfg] addr:0x3c4000 size:0x3c000
start boot elite at physical address:0x19000000!
serial_init done
Loader version: 1.4
music_spi_init
flash id:0xc22016, using default size:0x400000 Bytes
switch reset done
sw init done
Press ctrl+c to enter into command line 0
image_physical_base:100000
bootloader select image B!
start boot elite at physical address:0x100000!

*************************
start watchdog_init
start clock_init
start music_spi_init
flash id:0xc22016, using default size:0x400000 Bytes
start I2C_init
MUSIC i2c init done
cfg mgmt init
startup cfg inst init
load cfg v2 success
start gpio_config_init
product ID:JGS524PE
start elite_switch_init
start netgear_switch_init
start elite_app_init
usr cfg inst init

[DaneA]

@Szymon-ek,

Welcome to the community! 🙂  

I have JGS524PE unit all led abmber, not work, and keep in loop like that

Based on this, your JGS516PE needs to be replaced.  I suggest you to open a support ticket with NETGEAR Support here at anytime.  Kindly state what happened and you can include the link to this post.  Also, be sure to upload a soft copy of the Proof of Purchase or Sales Invoice of the JGS516PE for warranty verification.  If the hardware warranty is valid, an online replacement will follow.

Regards,

DaneA

NETGEAR Community Team

[Szymon-ek]

Hello!

Why Do You think it need to be replaced? Are You Expect Any HARDWARE Problem????

1- if yes then I can replace broken chip - main uC or another ?

2- if not - is firmware problem i can blow new one

The program is in MX25L3206E-12G, and this is 32mbit flash memory. If this content is broken, then I can reflash it using any external flash programmer form provided HEX file

also board include Nuvoton M058SLAN 32bit arm micro controller, if this is problem then also I can re-flash if needed, but it looks like this is more for LED control and FAN

3- if this forum does not have enough qualified person to understand problem on electronic level, then I will need link to correct support team to get guide on next level

4- If 1 -3 not applicable - then I need to transplant flash content from another working unit and share solution with others user on the forum, because problem is common and frequent, but I can’t find any solution other than - if is broken buy new one, or replace on warranty by NETGAR - similar and booth are NOT ENVAIOMATNATL FRENDLY, we produce more electronic rubbish instead fixing them and using again

 Regards

Old fashion engineer 😉

[DaneA]

@Szymon-ek,

Why Do You think it need to be replaced? Are You Expect Any HARDWARE Problem????

Yes, the hardware is faulty that is why it needs to be replaced.  Be informed that the warranty will be voided once you have opened the enclosure of the switch. 

Regards,

DaneA

NETGEAR Community Team