I have a RN104 that has just been upgraded to 6.1.6 and I find that I cannot do a Configuration Backup if the "Everything" or "Share Access" options are selected - I just get loading on the web page and no generated file. All other options create a .zip file when selected as they are supposed to.
I use AD Authentication that seems to work fine for NAS operation and I have SMB and NFS shares.
Seems to be working here(I just checked in the latest Chrome 32.0.1700.107). What browser are you using, and do you have any sort of extensions running(like an ad block or anything)?
Seems to be working here(I just checked in the latest Chrome 32.0.1700.107). What browser are you using, and do you have any sort of extensions running(like an ad block or anything)?
I am using Firefox, as I stated the Configuration Backups of the other items work fine, just the Share Access hangs.
I have noticed alert messages which may be related when I try to do this:
System volume 'root' usage is 84 %. This condition should not occur in normal conditions. Please contact technical support.
There are a lot of AD entries that the NAS uses for Share Access control, I suspect that the device is running out of space trying to use them to create the backup file - or is stuck in some sort of loop which is also preventing the file creation.
Right, but if you were to look at the UI, how many ACL entries are there? One of my ADS test servers here has 170,000 objects in it, simply having tons of users and groups wouldn't cause what you're seeing.
The other concern is why your root volume is 84% full, since under normal circumstances that shouldn't be happening(did that message happen before or after you tried downloading the config?)
Right, but if you were to look at the UI, how many ACL entries are there? One of my ADS test servers here has 170,000 objects in it, simply having tons of users and groups wouldn't cause what you're seeing.
The other concern is why your root volume is 84% full, since under normal circumstances that shouldn't be happening(did that message happen before or after you tried downloading the config?)
The space message stopped last night after I stopped trying to do the Configuration Backups, I assume that it cleaned itself up.
I don't know where to see the ACL entries on the UI.
Pick a share, select the settings button, count up how many entries are listed for network access and file access.
That being said, with the number of shares, users, and groups you've mentioned, I don't see how you would be getting anywhere near something I'd consider "excessive". Contact support about the root volume, because it's possible whatever is filling it might be causing performance to drop and the scripts that generate the config backup to timeout.
Pick a share, select the settings button, count up how many entries are listed for network access and file access.
That being said, with the number of shares, users, and groups you've mentioned, I don't see how you would be getting anywhere near something I'd consider "excessive". Contact support about the root volume, because it's possible whatever is filling it might be causing performance to drop and the scripts that generate the config backup to timeout.
Not many entries on the SMB shares, basically "Everyone" for Network access and 5 or 6 for File access.
I will try to contact support as the root messages are now appearing again about an hour after I kicked off the unsuccessful System Config backup attempt - I assume it has taken that long to fill up the root volume to the alert level.
