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NAS says lost network connection after FM 6.5 update

BBuzz
Apprentice

NAS says lost network connection after FM 6.5 update

I have a mynetgear account. I updated the NAS FM 6.5 remotely Lost all access remotely. then got back to machine to do discovery and setup readycloud accounts and the NAS is showing "No Network Connection" I have second NAS on same network infastructure and it is connected (haven't done FM 6.5 upgrade yet). So all infasctructure is good (Wires, Switch, Router) 

Model: ReadyNAS-4200|ReadyNAS 4200
Message 1 of 3
mdgm-ntgr
NETGEAR Employee Retired

Re: NAS says lost network connection after FM 6.5 update

On the Cloud tab in the local admin page is the NAS registered to the same email address you are using to login to ReadyCLOUD?

Message 2 of 3
BrianL2
NETGEAR Employee Retired

Re: NAS says lost network connection after FM 6.5 update

Hi BBuzz,

 

Kindly tell us if your working ReadyCLOUD account was successfully migrated to your MyNETGEAR account.

 

Looking forward to your response.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 3 of 3
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