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Orbi WiFi 7 RBE973
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SSD management

matmar
Guide

SSD management

I have 6 ssd in my rnnas 516 and facing plenty of issues and strange error messages. Nas can't be switch off, i do not have any performance record (température...). Quiet disapointed, what to do ?
Is ssd tested when new firmware developped ?
I really hope that 6.5.0 Will solved my issues but 6.5.0 is worst than 6.4 series that were buggy and not stable.
I really hope...
Message 1 of 12

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: SSD management

Please give Beta 2 a try once we release that. There are fixes for some of your other issues that will be in that. Not sure about the SSD issue but we are working on it.

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Message 8 of 12

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BrianL2
NETGEAR Employee Retired

Re: SSD management

Hi matmar,

 

Can you list all the issues that you are currently experiencing in your unit as well as the strange error messages? This would help us an insight on how to help and resolve your issues.

 

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

Message 2 of 12
kohdee
NETGEAR Expert

Re: SSD management

I don't see any complaints on the actual disks from the logs you e-mailed in on the 12th.
Can you re-send the logs you have that are producing errors?

Message 3 of 12
matmar
Guide

Re: SSD management

I Will send you the logs. The message on the LCD is :
ahci_exec_polledcmd+49

I cannot switch off or restart, no performance data, and noisy fan.

Really need help...thanks in advance

Rgds
Message 4 of 12
matmar
Guide

Re: SSD management

Logs sent. Nobody answered, is rnnas. 516 tested with ssd when new firmware issued even beta ?
Message 5 of 12
kohdee
NETGEAR Expert

Re: SSD management

I checked with someone who mentioned they are working on addressing this error. 

Message 6 of 12
matmar
Guide

Re: SSD management

I hope so as others issues...
Message 7 of 12
mdgm-ntgr
NETGEAR Employee Retired

Re: SSD management

Please give Beta 2 a try once we release that. There are fixes for some of your other issues that will be in that. Not sure about the SSD issue but we are working on it.

Message 8 of 12
matmar
Guide

Re: SSD management

thanks a lot mdgm and NETGEAR, any eta ?

Message 9 of 12
mdgm-ntgr
NETGEAR Employee Retired

Re: SSD management

Beta 2 should be available soon, perhaps as early as next week.

As for the SSD issues that will take longer. Some SSDs don't support SMART so we can't read the temperature from the drive.

Message 10 of 12
matmar
Guide

Re: SSD management

Great. For temparature it was ok with 6.4.2 so i undurstand x110 are compatible. Hopefully it Will work on 6.4.2
Thanks for the answer
Message 11 of 12
matmar
Guide

Re: SSD management

will work on beta 2...

Message 12 of 12
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