B-Directional Sync issues from onedirve to ReadyNAS 6.10.3

[WellsBDandC]

Hi we have a Netgear ReadyNAS and the bi-directional sync with onedrive has stopped working.

If we save work on the NAS it slowly syncs to onedrive however if we work from home on onedrive it no longer syncs to our NAS

We have tried leaving and re-adding the onedrive account to the NAS but nothing seems to be working.

I can send a link to the system logs if required.

Please help.

[NiveditaP3]

Hello @WellsBDandC 
  
And welcome to the NETGEAR Community! 🙂 

Could you please change the destination of the One drive and check again as sometime the storage gets full and it become difficult to sync the data.
  
  
Have a lovely day, 
Nivedita Pa
Netgear Team 
  

[WellsBDandC]

Thanks for the reply can you please elaborate on how to change the destination.

[NiveditaP3]

Hello @WellsBDandC 

Please change the cloud storage path . Herewith is the link for reference : https://kb.netgear.com/000049510/ReadyNAS-OS-6-9-Sync-with-OneDrive 

Have a lovely day,
Nivedita Pa
Netgear Team

[WellsBDandC]

Sorry what should I change the cloud storage path to?

[NiveditaP3]

Hello @WellsBDandC 

Could you please change the folder on the cloud storage and try once?

Have a lovely day, 
Nivedita Pa
Netgear Team