NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't give full access to ReadyCloud user RN212 OS 6.10.3
Can't give full access to ReadyCloud user RN212 OS 6.10.3
I have a problem and hope for help. From ReadyCloud I send an invitation to another user ReadyCloud. He accepts the invitation to the folder. Sees her empty. I gave read / write permissions. The home folder is visible to him along with the contents.
Help mе, please.
Regards,
Victor
5 Replies
Replies have been turned off for this discussion
I'm not completely following the question. But I think you are saying you are trying to give an existing local user access via ReadyCloud so that user can access his home folder. If that's the problem, then there is no direct solution. The local user and ReadyCloud users are, from the standpoint of the NAS, not the same user. And you cannot give one user access to another's personal folder.
One solution is you create a share that's not a user home share (and can't be named the same as the user), give the proper permissions to "both users", and move or copy the files to the new share.
Another option is to use a VPN rather than ReadyCloud for remote access.
Welcome to the Community!
Can you try removing the user first and then toggle the ReadyCloud service on the NAS, then re invite the user afterwards. Please make sure as well that the Internet and Service indicators are on Green under the Cloud Tab of the admin page.
Sandshark is right though if you are trying to share a Home share folder. it should be a different share. You will have to follow what he suggested if this is the case.
HTH
RegardsHello! Thanks. No, I didn’t invite a local user, but a cloud one. It only helped to reset access rights to this resource.
Regards,
Victor
Hi LVictor,
Do you still have the same issue after re-inviting the user?
Please also try resetting the permissions of the shared folder. You can do that by logging in to the local admin page of the NAS then go to file access tab of the shared folder settings.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
