MyNETGEAR single sign-on account

[jmammarella1]

I am being asked to migrate to MyNETGEAR single sign-on account

My serial nubmer is already registered, but with an email i no longer have.  SoI cant even log on to start the process.  How do I reset my account to use my current email?

[StephenB]

The migration hasn't started yet, so there is nothing to do yet.  The email address you use here is your mynetgear account.

[PrestonMay]

Where can I find what is new in the new readycloud once its ready?

[JennC]

Hello PrestonMay,

There is nothing new on the ReadyCloud screen, the only new here is the ReadyCloud and myNetgear accounts will now be the same. Like StephenB said, the migration hasn't started yet. If you are interested, you may try the BETA 6.5.0 FW, that will require myNETGEAR account for ReadyCloud. See ReadyNASOS 6.5.0 Beta: ReadyCLOUD usage with MyNETGEAR accounts 

Regards,

[Mvbeilen]

How can I delete a mynetgear single sign-on account, made a double account and want to remove one off those.

[JennC]

Hello Mvbeilen,

I'll get back to you to answer that, i checked my own account and I see no option to do it in the profile page.

Regards,

[Mvbeilen]

Thank you Jenn, I couldn't find it either.

[mdgm-ntgr]

Profile merges have to be done manually.

If you can PM me the details for your old and new accounts (btw the login you use to login to the community would be a MyNETGEAR one) and which one you wish to keep I can pass on your request.

[Mvbeilen]

Thanks mdgm,

What do you mean with PM? (Private Mail)?

[mdgm-ntgr]

Private Message.

[StephenB]

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@mdgm wrote:

Private Message.

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The messages link is at the upper right of the forum page.