RN314 6001010106

[Nuubee]

Hi

I hope someone can shed some light on this please.

I have read the previous posts and followed every suggestion to no avail.

Yes i have two green ticks.

I log the Readynas off from the ReadyCloud and then get "Unable to connect ReadyNas to ReadyCloud server"

Turn off then on and it connects but then throws up 6001010106 ( how many error codes are there!!!)

Does anyone have a simple walk through for dummies like me?

Cheers

[JennC]

Hello Nuubee,

Can you please confirm and list down the steps you have already taken?

Welcome to the community!

Regards,

[Nuubee]

updated to 6.6.0

Detached Nas from cloud

Reattached Nas to cloud

changed account name so it was not the same

used every web browser i have

rebooted Nas

added ip address to DNS list

Go to ReadyCloud page from the pc connected by Lan cable

Log in and immediately the code pops up.

Press ok

Go to manage tab and Device communication failed pops up.

click on the Admin page link next to the Nas and it says "The admin page can only be accessed when you are in the same network (Lan) as your device.

Strangely the app on the phone has started to work and i can see all my folders from the phone!

This was all i wanted to do in the first instance but would like to invite another user but i cant as cannot access admin page!

Arghh

[JennC]

Hello Nuubee,

Can you post a screenshot of the error code? If you have other ReadyCloud account or if you can possibly create one, please try logging it in and see if you get the same results. Try making it as the one with admin rights for ReadyCloud access. 

Thanks for your cooperation!

Regards,

[FramerV]

Hi Nuubee,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,