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Forum Discussion
PeppoVI
May 02, 2017Aspirant
ReadyCLOUD not connecting
- Model ReadyNAS 102
- Firmware 6.7.1
- Internet Available
- Services Available
When ReadyCloud is ON this message appears:
something is preventing the ReadyNas from conneting to the ReadyCLOUD server. Please reboot ReadyNAS and try again.
My NetGEAR account is OK but ReadyCLOUD not connetting
12 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Were you connected before you upgrade to 6.7.1?
- PeppoVIAspirant
- PeppoVIAspirant
I was connected before upgrade to 6.7.0, I tried to update to fix the problem but it did not work
- StephenBGuru - Experienced User
PeppoVI wrote:
I was connected before upgrade to 6.7.0, I tried to update to fix the problem but it did not work
Was that around the time of this outage? https://community.netgear.com/t5/ReadyCLOUD/Having-ReadyCLOUD-problems-since-3-30-17/td-p/1259697
- JennCNETGEAR Employee Retired
Hello PeppoVI,
The issue on March 30 that was mentioned at Having ReadyCLOUD problems since 3/30/17? discussion was about ReadyCloud turned OFF and it reset the invited ReadyCloud users, if you believe you have lost important data after getting this problem, please check again the discussion because for now, that is more important than enabling ReadyCloud.
Can you post a screenshot, please? Also, did you try another web browser?
Regards,
- PeppoVIAspirant
I did not lose data, I just want to activate readycloud
I tried with other browsers, same problem
- PeppoVIAspirant
In ReadyCLOUD I see the NAS (black mode) but I can't remove it, can you reset my ReadyCLOUD (My Netgear) accounts?
I have 2 accounts:
giuseppezancan@gmail.com
giuseppe@studiozancan.com
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