ReadyCLOUD shows error on login

[CWISupport]

When logging in I see a pop up window with error message "6001010103" when first logging in to portal and have been unable to find out what this is in refernce to when doing a google search.  Any ideas?

I also get a "Device Communication has failed" message when browsing the shares but I am able to view and see everything. 

[BrianL2 · Accepted solution]

Hi CWISupport,

I have sent you a PM.

Kind regards,

BrianL
NETGEAR Community Team

[BrianL2 · Accepted solution]

Hi CWISupport,

I have sent you a PM.

Kind regards,

BrianL
NETGEAR Community Team

[CWISupport]

Everything seems to be working.  I still see a message showing that the device isn't communicating but all is working now.  Thanks

[BrianL2]

Hi CWISupport,

That's great! What error message are you getting? Can you upload or give us a screenshot?

Kind regards,

BrianL
NETGEAR Community Team