ReadyCloud login form problem

[gyves1]

Hi,

There is an usability  problem with the login form in the ReadyCloud Windows app.

The form asks me for an email address as user, but my user is an username (hidden on my screenshot below) not an email.

This label should be replaced by "username" in place of "email" to avoid confusion.

In case "email", my session is rejected because the user is unknown.

In case "username", my session is accepted and the ReadyCloud app starts as expected.

[JennC · Accepted solution]

Hello PrestonMay,

I have forwarded this concern to the engineers as I have also tested the issue you raised. The version 1.10 shouldn't be out yet until the release of 6.5.0. Something just went wrong with the releasing of the desktop client. 

Thank you for reporting this.

Regards,

[PrestonMay]

I believe this is in preporation for the migration?  Just my thoughts..  As to why they did this first I do not know.

[JennC]

Hello gyves1,

What version of Windows app is this? What is the FW version of your ReadyNAS?

Regards,

[gyves1]

I have ReadyCloud Win app v1.10 and ReadyNasOS 6.5 RC3

[JennC · Accepted solution]

Hello PrestonMay,

I have forwarded this concern to the engineers as I have also tested the issue you raised. The version 1.10 shouldn't be out yet until the release of 6.5.0. Something just went wrong with the releasing of the desktop client. 

Thank you for reporting this.

Regards,

[gyves1]

You are welcome 😉
Gyves1

[JennC]

Hello gyves1,

For now you may mark the post that you think is best as a solution for this thread.

We appreciate your contribution to the community, please feel free to post any concerns, questions, suggestions or comments about your ReadyNAS.

Regards,