I have signed into readycloud page and then tried installing readycloud desktop from bottom left of screen but keep getting the following error and have to abort installation.
I have tried turning antivirus off and installing fresh download but keep getting the same error. I am using windows 10. I have tried using Chrome and Edge.
I understand that you are having trouble installing readycloud app on your computer. Please try to disable any personal firewall, anti virus and security applications running on the computer and then run the installation again.
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks Marty, I tried your suggestions but it did not work. However Windows has updated recently and I can download readycloud desktop but the device keeps saying offline.
