Readynas Pro with os6 will not connect to Readycloud

[tdaters]

i have an old readynas pro 6 with os6 installed. It won't connect to Readycloud because the nas spits out the mac address on eth0 as the serial number.

i have seen posts on a work around, just nothing current.

thanks

tim

[JohnCM_S · Accepted solution]

Hi tdaters,

The fix has been applied and the NAS has been rebooted to Normal mode. It should have the proper serial number now.

Regards,

[JohnCM_S]

Hi tdaters,

Can you enable SDM (Secure Diagnostic Mode) on the NAS? We will try apply a fix for that problem. Please PM me the 5-digit port number after enabling it.

Regards,

[Retired_Member]

I have the same problem

After Update to 9.4. and change the network DNS to 8.8.8.8 and restart the serialnumer change to NONE000200000.

I cannot use READYCLOUD.

It was changed before from stephenB and i could use Readycloud.

But after a restart i got again NONE and no connection to READYCLOUD

with best wishes

Jochen

[JohnCM_S]

@Retired_Member

Your NAS has a different cause on why it cannot connect to ReadyCLOUD. L3 tried accessing it remotely but it is unreachable. Please re-enable SDM so we can check again the issue on your NAS.

Regards,

[tdaters]

Thanks for helping
I have re-enabled sdm
Same port number
Thanks
Tim

[tdaters]

I am taking the nas off line to replace the power supply.

Will send you a note when it’s back up.

Thanks for you help.

Tim

[tdaters]

New power supply is back in. The unit is back in sdm with same number.

thanks

tim

[JohnCM_S · Accepted solution]

Hi tdaters,

The fix has been applied and the NAS has been rebooted to Normal mode. It should have the proper serial number now.

Regards,

[tdaters]

Thanks so much for helping out on this!!!!

Is there anyway to back this up so that if i get zapped i can take care of it myself?

thanks

tim

[JohnCM_S]

Hi tdaters,

There is no means to backup the fix done on the NAS but, it was already set to be persistent even if factory reset is done on the NAS.

Regards,