Removal of users from backend

[CWISupport]

I am having issues inviting users to ReadyCLOUD that have been removed.  I wanted to remove all users then start over, I now can not reinvite any user that has been added previously without an error.  I believe I saw a previous posting with same issue that needed support to remove the users from the backend but haven't figured out the best way to contact support for this.

I am able to invite new email addresses to the NAS without problems. 

[vandermerwe]

What readynas device?

Have you tried:

Login to https://remote.readynas.com/index.jsp?pid=3 and select the option to delete your accounts?

A support request using the support portal on this site would be the way to contact support.  The device needs to be registered to you.

[mdgm-ntgr]

That's not the way to delete invites.

There is a config file on the NAS that needs to be edited.

[vandermerwe]

Ah, must have misunderstood this thread then:

https://community.netgear.com/t5/Legacy-NETGEAR-and-Partners-Add/Deleting-Readycloud-accounts-from-t...