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Forum Discussion
bkxit
Apr 28, 2021Tutor
online vpn disconected ????
Hi All .. All has been working fine up untill about a week ago. Now desktop app for backup and sync will not connect a vpn to the NAS. It sees the NAS as on line ok but cant connect VPN . Have ...
StephenB
Apr 29, 2021Guru - Experienced User
bkxit wrote:
Ihave tried the" Disable IPv6 on the active network tab ..."
Not sure if you disabled it on the router, on the NAS, or in Windows...
But I suggest disabling it on both the PC and the NAS, and see if that makes any difference.
If the PC and the NAS are on the same network, it might also be worth connecting the PC to a different network (perhaps a mobile phone hotspot), and see if that behaves differently.
If you haven't confirmed that you can access the NAS through the readycloud web portal, then I suggest doing that.
FWIW, you could also look into switching to something like FreeFileSync (at least for now).
bkxit
Apr 29, 2021Tutor
.
Hi Stephen.
Sorry yes i have disabled it on both NAS and PC
Web portal Readycloud working fine.
IOS Readycloud working fine
Its purley the VPN on Readycloud desktop that has stopped and wont connect
There does seem to be a lot of people having a problem with this.
Will bring my laptop in tomorrow and try that ..
- StephenBApr 29, 2021Guru - Experienced User
bkxit wrote:
.
There does seem to be a lot of people having a problem with this.
Yes.
FWIW, it's not a service I use myself, so I generally can't offer much advice.
- bkxitApr 30, 2021Tutor
Hi All.
Pleased to say all is now working again !!!!
Not too sure if its a coincidence but i did fully remove my NAS from the cloud service last night.
Then re boot and re add it...
Happy Bunny again :smileyvery-happy:
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