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user locked out for security purposes

rodcrit
Luminary

user locked out for security purposes

Please can someone tell me why for the last 4 days I have got the message:-  "this account is locked out for security reasons" when I try to log in from either my mobile or a remote wifi connection on my laptop.

 

the message does not tell me why or what the reason is    -  nor does it tell me how to correct the situation.   not very helpful!!!

 

rodc

 

 

 

 

Model: RN20442D|ReadyNAS204
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rodcrit
Luminary

Re: user locked out for security purposes

Ha  ---   magic....  suddenly it is now open again....

 

was I presume Readycloud that was showing the message  -  where it came from  is anybodies guess.

 

this is the second time this has happened  -  before it was on a guest login  -  I deleted and then reinstalled their remote account and that solved it.  this time was on my main master account - so could not remove it and reinstal....  but is now OK again ?????/

 

dont like unexplained happeings.

 

rodc

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StephenB
Guru

Re: user locked out for security purposes


@rodcrit wrote:

Please can someone tell me why for the last 4 days I have got the message:-  "this account is locked out for security reasons" when I try to log in from either my mobile or a remote wifi connection on my laptop.

  

What software is generating this message?  Readycloud?

Message 2 of 3
rodcrit
Luminary

Re: user locked out for security purposes

Ha  ---   magic....  suddenly it is now open again....

 

was I presume Readycloud that was showing the message  -  where it came from  is anybodies guess.

 

this is the second time this has happened  -  before it was on a guest login  -  I deleted and then reinstalled their remote account and that solved it.  this time was on my main master account - so could not remove it and reinstal....  but is now OK again ?????/

 

dont like unexplained happeings.

 

rodc

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