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Can't find Photos II 1.0.5 Update

spiderman1
Guide

Can't find Photos II 1.0.5 Update

I am unable to update Photos II to 1.0.5 via Frontview in the Available area.

Where can I download the addon from? I cannot find it on the Readynas site other than the original addon.

Thanks.
Message 1 of 23
yoh-dah
Guide

Re: Can't find Photos II 1.0.5 Update

You want to go to the Add-ons/Install tab and update from there.
Message 2 of 23
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't find Photos II 1.0.5 Update

As yoh-dah mentioned under Add-ons > Installed > ReadyNAS Photos II you'll see in the bottom left a notice that an update is available.

It's one of the nice improvements from the overhaul of the add-on GUI management in Frontview.

Each time you go to Add-ons > Installed, the ReadyNAS (provided the addons are new enough) will check a URL on the web which will tell it whether an update is available. If there is, the notice about an available update will be displayed. If you want to learn more about how add-ons work you can take a look at http://www.readynas.com/sdk

The SDK was updated with the improvements earlier this year.

The Add-ons > Available section in Frontview is only for add-ons that aren't yet installed, not for updates to already installed add-ons.
Message 3 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

You want to go to the Add-ons/Install tab and update from there.


As yoh-dah mentioned under Add-ons > Installed > ReadyNAS Photos II you'll see in the bottom left a notice that an update is available.


I have followed both your instructions and cannot find an update link nor notice prompting me to update the addon.

Any ideas?
Message 4 of 23
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't find Photos II 1.0.5 Update

That's odd because you should.

Have you tried clearing your web browser cache?

Have you ensured the DNS and Gateway settings under Network > Interfaces in Frontview are correct?
Message 5 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

Cleared browser cache and still the same DNS settings are correct. They point to my ISP's DNS servers.
Message 6 of 23
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't find Photos II 1.0.5 Update

So you're able to send email alerts and/or check for a update via System > Update > Remote fine?

Edit: What version of the add-on are you currently running?
Message 7 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

I'm running 1.0.4.
Message 8 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

I'm wondering if I could resolve the problem by updating to the latest beta firmware. 4.2.20-T7.
Message 9 of 23
yoh-dah
Guide

Re: Can't find Photos II 1.0.5 Update

spiderman wrote:
You want to go to the Add-ons/Install tab and update from there.


As yoh-dah mentioned under Add-ons > Installed > ReadyNAS Photos II you'll see in the bottom left a notice that an update is available.


I have followed both your instructions and cannot find an update link nor notice prompting me to update the addon.

Any ideas?

Can you post a screenshot of your Add-ons/Installed page? Possible you need to scroll down?
Message 10 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

Here is the snapshot of the addons area as requested.


http://imageshack.us/photo/my-images/526/readynasphotosii.jpg/
Message 11 of 23
yoh-dah
Guide

Re: Can't find Photos II 1.0.5 Update

Any chance that you can take the box to a different environment with a different router and check? We just verified with 1.0.4 and it does show 1.0.5 as an available update. Just thinking something is blocking the checks.
Message 12 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

I have a WNDR 3700 router. What port or service could be blocking this?
Message 13 of 23
yoh-dah
Guide

Re: Can't find Photos II 1.0.5 Update

spiderman wrote:
I have a WNDR 3700 router. What port or service could be blocking this?

It shouldn't but I'm just wondering why the Update check is not working for you. Alternatively, you can install 1.0.5 manually from the Add-ons/Add New page. Here's the link to the add-on page for Photos II: http://www.readynas.com/?p=5599
Message 14 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

Will a manual update wipe-out my existing photo database? In any case, I will setup a backup in Photos II before doing the update.
Message 15 of 23
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't find Photos II 1.0.5 Update

Of course not. Exact same install script is run either way.
Message 16 of 23
yoh-dah
Guide

Re: Can't find Photos II 1.0.5 Update

spiderman wrote:
Will a manual update wipe-out my existing photo database?

No it won't.
Message 17 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

I did the manual update. Everything worked smoothly.
Message 18 of 23
venukrao
Aspirant

Re: Can't find Photos II 1.0.5 Update

spiderman:

Is it possible to get access to your NAS ? I would like to determine the reason for not seeing the update widgets.

Thanks,
Venu
Message 19 of 23
venukrao
Aspirant

Re: Can't find Photos II 1.0.5 Update

spiderman :

Please ignore my previous post.

mgdm:

Is it possible to get access to your NAS ? I would like to determine the reason for not seeing the update widgets.

Thanks,
Venu
Message 20 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

If you wish, I can give you access to my nas.
Message 21 of 23
venukrao
Aspirant

Re: Can't find Photos II 1.0.5 Update

spiderman :

Sorry about the confusion. Is it possible to get access to your NAS ? I would like to determine the reason for not seeing the update widgets.

mgdm:

Please ignore my previous post and request.

Thanks,
Venu
Message 22 of 23
spiderman1
Guide

Re: Can't find Photos II 1.0.5 Update

Should I put the nas in Telnet mode for you?

Let me know.
Message 23 of 23
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