× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Re: Change Onedrive password

Macs00
Guide

Change Onedrive password

Hi all, I've configurated my ReadyNAS 102 to connect to my OneDrive account and it worked very well.

Unfortunately, I must change the password every 3 months and I don't find were I can write the new password in the Onedrive app on my readynas.

Someone can help me?

Massimo

Message 1 of 9

Accepted Solutions
JohnCM_S
NETGEAR Employee Retired

Re: Change Onedrive password

Hi Macs00,

 

Are you not able to see the Leave button on the OneDrive app? Can you provide a screenshot of the page after you encountered the error message?

 

Regards,

View solution in original post

Message 8 of 9

All Replies
JohnCM_S
NETGEAR Employee Retired

Re: Change Onedrive password

Hi Macs00,

 

Welcome to the Community!

 

You can try leaving and rejoining the NAS to OneDrive so it will ask for the credentials again.

 

Regards,

Message 2 of 9
Macs00
Guide

Re: Change Onedrive password

Hi John,

thanks for the suggestion, but I don't understand how I can leaving the NAS to OneDrive.

I try to explain:

- I go to "cloud" section of NAS web interface

- I have the "microsoft onedrive beta" app disabled

- I try to enable it

- it hang with this error: Unauthorized. It coul be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with One Drive

 

the log is like this

 

Sep 18 22:33:34 ReadyNAS systemd[1]: Started One Drive Service client for ReadyNAS.
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: Encountered OneDriveError: invalid_grant
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: E0918 22:33:36.233728 15498 OneDriveErrorMarshaller.cpp:119] Encountered OneDriveError: invalid_grant
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: Throw TerminateMeException for invalid_grant : 262
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: E0918 22:33:36.240597 15498 OneDriveRetryStrategry.cpp:98] Throw TerminateMeException for invalid_grant : 262
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: Catch TerminateMeException. Terminate me exception: AADSTS70002: Error validating credentials. AADSTS70008: The refresh token has expired due to inactivity. The token was issued on 2018-04-28T07:30:41.3153096Z and was inactive for 90.00:00:00. Trace ID: d77e1dd6-6744-4ce8-998b-001b34680000 Correlation ID: 9c2e287a-360a-4a81-b362-352584e4d951 Timestamp: 2018-09-18 20:33:36Z
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: E0918 22:33:36.248659 15498 Service.cpp:589] Catch TerminateMeException. Terminate me exception: AADSTS70002: Error validating credentials. AADSTS70008: The refresh token has expired due to inactivity. The token was issued on 2018-04-28T07:30:41.3153096Z and was inactive for 90.00:00:00.
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: Trace ID: d77e1dd6-6744-4ce8-998b-001b34680000
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: Correlation ID: 9c2e287a-360a-4a81-b362-352584e4d951
Sep 18 22:33:36 ReadyNAS ng-csd[15498]: Timestamp: 2018-09-18 20:33:36Z
Sep 18 22:33:36 ReadyNAS systemd[1]: Stopping One Drive Service client for ReadyNAS...
Sep 18 22:33:36 ReadyNAS systemd[1]: Stopped One Drive Service client for ReadyNAS

.

 

Help me!

Message 3 of 9
JohnCM_S
NETGEAR Employee Retired

Re: Change Onedrive password

Hi Macs00,

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

 

If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
 
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
 
Regards,

Message 4 of 9
Macs00
Guide

Re: Change Onedrive password

Hi John, I think that my bad english confused you: unfortunately I did not solve anything. I've posted my steps, but I can't change the onedrive password nor disable it Macs
Message 5 of 9
JohnCM_S
NETGEAR Employee Retired

Re: Change Onedrive password

Hi Macs00,

 

I just tried this on my end. I changed the password of my OneDrive account and I can still enable the OneDrive on the ReadyNAS and provide the new password.

 

May I know the current firmware of your NAS?

 

Regards,

Message 6 of 9
Macs00
Guide

Re: Change Onedrive password

I have a readynas 102 with 6.9.4 firmware, but I have the same problem with the old 6.9.3

When I try to enable OneDrive on the ReadyNAS it hang with this error:

Unauthorized. It coul be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with One Drive

and I can't do anything

I've tryed with FF 62 and chrome 69

Message 7 of 9
JohnCM_S
NETGEAR Employee Retired

Re: Change Onedrive password

Hi Macs00,

 

Are you not able to see the Leave button on the OneDrive app? Can you provide a screenshot of the page after you encountered the error message?

 

Regards,

Message 8 of 9
Macs00
Guide

Re: Change Onedrive password

LOL, I did it...

I've changed the language of my nas and I found a translation problem from english to italian: "Leave" has been translated into "Chiudi" which is more like "close".

I suggest to modify the word Chiudi into Abbandona or Disconnetti

I suggest also to improve the onedrive app to allow to change the password without having to delete everything

 

thanks

Message 9 of 9
Top Contributors
Discussion stats
  • 8 replies
  • 4607 views
  • 3 kudos
  • 2 in conversation
Announcements