ReadyNAS RND-2D - Lost Password & Username. No Password Recovery

[Frank_Tree]

Hi I have a Readynas RN10200-100EUS with two x 2TB drives that mirror each other.

The hardware seems OK but some years ago I lost/forgot the credentials to access the data.  

RAIDAR sees the device if I connect it to my network but obviously I cant access my files.

Is there any way of getting access to the files in the absence of the login credentials?

Thanks.

[StephenB · Accepted solution]

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@Frank_Tree wrote:

Is there any way of getting access to the files in the absence of the login credentials?

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Do an OS reinstall from the boot menu.  Instructions are on pages 20-21 here:

• https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

Be careful to NOT do a factory default by mistake, as that will destroy your data.

The OS reinstall will

• reset the admin password to password
• reset the network configuration to use DHCP with no bonding (factory default)
• disable volume quota (which is turned back on using the volume settings wheel).

It will not affect your data or other configuration settings.

[StephenB · Accepted solution]

---

@Frank_Tree wrote:

Is there any way of getting access to the files in the absence of the login credentials?

---

Do an OS reinstall from the boot menu.  Instructions are on pages 20-21 here:

• https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

Be careful to NOT do a factory default by mistake, as that will destroy your data.

The OS reinstall will

• reset the admin password to password
• reset the network configuration to use DHCP with no bonding (factory default)
• disable volume quota (which is turned back on using the volume settings wheel).

It will not affect your data or other configuration settings.

[Frank_Tree]

Hi StephenB, many thanks for the reply.  Your information is exactly what I wanted.  I had done a search and had seen another suggestion to do an OS re-install but couldn't ascertain if that would wipe my data or not.  Now I know that it wont so I will go ahead and re-install it.

Thanks again.