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Re: ReadyNAS Vault : great but overpriced!

Yann2
Tutor

ReadyNAS Vault : great but overpriced!

Hi!

Just saw the ReadyNAS Vault announcement : great news! Something I definitely need to really secure my data as my PC backups are, indeed, copied on my ReadyNAS Duo but still in the same location : at Home. :?
And Nice implementation from within Frontview...

BUT, one comment : your offer is significantly overpriced!
I can read here : http://www.netgear.com/readynasvault
Basic package per system: $5.95/month up to 5 GB, $.50/GB beyond
Business package per system: $19.95/month up to 20 GB, $.50/GB beyond


Packages are way too small : I have my Music library toping 40GB, Pictures reaching 27GB, etc... Just considering these volumes, cost will be up to $43,45 per month with the Business package! We are considering NAS online backup.
I guess you know LaCie One Year Online Backup offer is $99.95 per year, unlimited volume (Carbonite Online Backup service)...

Hope you'll re-evaluate your prices, considering competition...
Message 1 of 94
zamboni
Aspirant

Re: ReadyNAS Vault : great but overpriced!

I agree. I saw the note today -- but when I saw how small "home" was (for $6/mo - or $72/year), I was shocked.

$72/year for 5GB of backup? That is about 1 DVD ($0.19). Add postage to mail my backup anywhere (in US) and we have a grand total of $0.61 to back up almost 5GB.

Repeat for 12 months (1 backup per month!) and we're still talking about $7 / year

For one year, $72, I could almost buy a 1TB hard drive, mail it to my parents, and incrementally back up to them over the internet -- and have a lot more than 5GB.
Message 2 of 94
nvladik
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Mozy.com, 5 bucks a month for unlimited. I used the free service (2 gig limit), seems to work alright.
Message 3 of 94
Yann2
Tutor

Re: ReadyNAS Vault : great but overpriced!

To be fair, we should compare similar services...
ReadyNAS Vault is not to be compared against a service which doesn't allow direct Online backup from the NAS (this is an important enabler).
Nor it should evaluated against sending an Hard Disk, every month, to your Parents... 🙂

This is why I keep asking why such service is so overpriced versus competition (LaCie offer) and regarding expected data volume usage (we are backing up a NAS here! As Netgear Marketing says, this is a vault and contains "Gigs" of "precious" data).

Edited: Typo and clarity]
Message 4 of 94
sphardy1
Apprentice

Re: ReadyNAS Vault : great but overpriced!

Just saw this too and thought I'd have a look at what this would mean practically for me. I have 1 very full NAS, but in terms of real data that is invaluable to me and that I would hate to lose, let's say the 500GB of photos, music, and video that would be impossible or extremely difficult to replace.

To use this service (instead of or as well as external USB drives) would cost me $250 per month or $3K per year? (How many Duo's would that buy?)

BTW: It would take 5 months to upload unless I pay extra for the professional service? (but what's an extra $180 [12months * $15] when paying $3K for storage) And mean having to screw around with my video files to overcome the 5GB per file limitation.

Doesn't matter how easy to use this service will be - this pricing is prohibitive
Message 5 of 94
lcox400w
Aspirant

Re: ReadyNAS Vault : great but overpriced!

I have to agree, this is way too expensive. Carbonite is much cheaper with unlimited storage. Netgear needs to revise its pricing plan before I sign up.
Message 6 of 94
GearHound
Aspirant

Re: ReadyNAS Vault : great but overpriced!

I don't understand why people keep suggesting Carbonite. You cannot use Carbonite to back up a readynas (or any network-attached drive). Their FAQ says it is not allowed.

Am I missing something? Do they actually allow it or is there some loophole?

DISCLAIMER: I am an intern at ElephantDrive, who provides supporting infrastructure to the ReadyNAS Vault. Sorry for not making this clear at original post-time.
Message 7 of 94
Yann2
Tutor

Re: ReadyNAS Vault : great but overpriced!

Hello GearHound,

Nope, we are comparing costs. That's all.
And because mentionning Carbonite is more than relevant as LaCie is proposing similar service, with their NAS, but with a true/cheaper flat fee (see my post at the beginning), considering data volume you might want to get secured online.
Message 8 of 94
lcox400w
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Gearhound,

I love the idea of the readynas vault. Currently I have a second hard drive on my PC which I use for video editing, but I keep all my files on my NAS which is mirrored. I copy those critical files back to my second HD on my PC and use carbonite to back that data up. Its not the most efficient, but its very cost effective.

Carbonite has indicated on their site they are working on a model (waiting to see the cost) to allow NAS devices to be backed up. Of course it will most likely be through a UNC path, and I'm hoping they will keep their similar price plan.

I'm hoping the folks here at netgear will consider a more realistic pricing plan. If you look at the amount of data the NAS is designed for their pricing plan is not appropriate for the data storage they provide on a NAS device to be affordable.

If it was I would sign up and dump carbonite.
Message 9 of 94
spundot
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Here's what I don't get: ReadyNAS Vault is powered by Elephant Drive. Elephant Drive costs $50/yr for unlimited storage for one computer with a 1GB max filesize:http://www.elephantdrive.com/welcome/home.aspx.

I get that ReadyNAS Vault doesn't require a PC. But if I want to backup 50GB, do you really expect me to pay $360/yr ($5.95/mo + 0.50/gb over 5gb) for direct backup from NAS when I can do it from my PC for $50/year? I could build a server and run Elephant Drive off that for the same price.
Message 10 of 94
stgeorge
Guide

Re: ReadyNAS Vault : great but overpriced!

Here, here!

Not sure if anyone with pricing influence would possibly be looking at this site (they probably think we are just a bunch of grumps!), but if only this service was priced competitively, MANY more customers are out here sitting on the sideline!!!

I personally love my readyNAS duo and with solid surge protection and a ups online, the only way that I lose is if 1) a burglar breaks in and takes it, or 2) the entire place burns down. Both are fairly low risk, and with a need of around 50gb for permanent long-term backup (which will obviously increase over the years ahead, especially with a digital camera that now takes 14 mp shots) this vault service is simply too expensive.

In the meantime, I'll use a less expensive (though probably inferior) service.
Message 11 of 94
Yann2
Tutor

Re: ReadyNAS Vault : great but overpriced!

StGeorge wrote:
...
In the meantime, I'll use a less expensive (though probably inferior) service.

Well, problem is... From my point of view, there is no similar alternative : i.e. using the easy-to-go Frontview UI for secured Online Backup.
As of today, we're "trapped" to massively costly online service. "Take it or leave it"
Btw, you might go for configuring some Secured FTP, using Linux commands (considering another Online Backup service accepting this kind of protocol, if any?).
But as far I understood it I don't expect to be able to handle Incremental Backups. Same goes for the FTP Backup feature from Frontview, btw. But I might be wrong here (quite limited knowledge on FTP capabilities)...
Message 12 of 94
THA
Aspirant
Aspirant

Re: ReadyNAS Vault : great but overpriced!

I just wanted to throw my view in as well.
Completely, agree completely overpriced.
Look at Jungle Disk, which utilises Amazon's S3, it's $0.18 per GB per month, plus $2 per month for Jungle Disk's interface with the S3 service.
Admittedly, there's an upload cost of $0.17 per GB but after the initial upload the costs of this will drop right down (unless you're producing 100's of GB of data a month).
I too use Carbonite, it's maybe a bit slow but the price is in a COMPLETELY different range to the ReadyNAS Vault.
Another option to consider is something like CrashPlan which lets you backup to a remote location, a friend, family member e.t.c I know that using it with the NAS is probably not possible but again the cost issue just doesn't compare!

As involuntary IT manager of a firm of architects I am concerned about offsite storage but I could receive a completely bespoke service that backups incrementally very night and delivers a replacement HDD with ALL of our 800GB data on it within 24 hours should we suffer major loss. All of this service would cost me less than the Readynas solution of 800GB! Now that is obscene!

So, until the pricign drops radically, we won't be using this long awaited, much anticipated, but ultimately flawed, service.
Message 13 of 94
Jetlag1
Guide

Re: ReadyNAS Vault : great but overpriced!

I have to agree, the current pricing model will keep me from using the Vault service.
Message 14 of 94
eivinn
Aspirant

Re: ReadyNAS Vault : great but overpriced!

My conclution is that this service is way too expensive for me as a personal NAS owner.
At the beginning I thought the price was for TB, but sadly this is not the case. I may tre to run elephantdrive from my Mac instead where data size is unlimited. Will be waiting for a cheaper alternative.
Message 15 of 94
clewis
Aspirant

Re: ReadyNAS Vault : great but overpriced!

I'll add my voice to the chorus. I set up a NV+ for a small survey firm in my town. They have something like 16 GB of data stored. Very happy with the product. To accomplish online backup for them, I set up the backup tool in FrontView to backup all data to a folder on the hard drive of one of their computers, with nightly incremental backups. Then we setup Carbonite on that computer. For $50 per year, the files are backed up offsite nightly. Granted the backups aren't instant, they do happen nightly, but it ultimately means I can bring them back to where they were no more than a day earlier should they suffer a major loss.

Here at my own employer, I have about 300 GB of data on our ReadyNAS 1100. I totaled it up and Vault would cost me $150/month at least. I am about to decommission an old desktop box with a big hard drive in it to function as a "Carbonite Server" box. There's no way they can expect to please customers with these prices.
Message 16 of 94
savkar
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Just so people are aware of it, you can actually use MozyPro which can be configured to backup network devices, and the pricing there is similar to the pricing readynas appears to be offering.

For 4GB per month, i am paying $5.95.

I have to agree though that this is all way too overpriced. In fact I need to get my act together and cancel MozyPro. I was just going to go buy and attach a USB based drive and just back up my files weekly and store the drive elsewhere. Just feels so much more economical.
Message 17 of 94
Yann2
Tutor

Re: ReadyNAS Vault : great but overpriced!

From my point of view, I think it is important to keep in mind one of the key feature of ReadyNAS Vault, in order to keep comparisons on the fair side :
You keep your files secured directly from the ReadyNAS.
Meaning you don't have to maintain your computer ON, nor pay extras for eventually specific "Pro" offers (to backup local networked devices).
Meaning you save energy ($!) by letting your low-power consumption ReadyNAS doing the job, rather than having a PC consumming several hundred watts. Even more important when considering the several days needed to get your gigs of data backed up on the cloud due to low-to-moderate uplink bandwidth.
An Online Backup solution as implemented into the ReadyNAS is a set-and-forget solution, expected to be reliable due to controlled environement (developed/tested by Netgear) and this is really nice.

BUT still... ReadyNAS Vault offer prices are killing the story without any consideration of value. Or, is this offer dedicated to Pro/Corporate market?
Anyhow, the adoption rate will remain very very low.
Message 18 of 94
Jetlag1
Guide

Re: ReadyNAS Vault : great but overpriced!

I'm actually using a 1TB ioSafe Solo for backing up at home now. Waterproof and fireproof.
Message 19 of 94
sschnath
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Without unlimited storage for home users I don't see this service taking off. Too many other options out there.
Message 20 of 94
sebp
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Let see :
- Using the ReadyNAS Vault : $500+ / month for 1 TB storage space = $6K/year.
- Loaning a dedicated server and using rsync : around $110 / month for 1 TB = $1.3K/year

This dedicated server solution is a bit pricey, isn't it? :rofl:
Message 21 of 94
briguymaine
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Oh man, that's disappointing. I bought my Duo yesterday and this was one of the big draws for me, not the only one, but big. I thought it was $6/month unlimited like Carbonite.
Message 22 of 94
mayzilla
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Let me add my disappointment with (even the new) pricing...offer an unlimited or TB plan at a FAIR price and you'll increase the membership tenfold. For now, I'll just copy stuff off the 'NAS to a hotfolder that backs up to Carbonite (or similar). If you wanna go the extra mile, you can set up a script to automate the copying...I won't pay the HUGE premium for the Vault, but I would ABSOLUTELY pay for it if it were offered at prices similar to the popular online services.

Shame on you Netgear for trying to get rich off of re-selling a 3rd party service (read ElephantDrive) at an incredible premium :oops:
Message 23 of 94
Egg1
Aspirant

Re: ReadyNAS Vault : great but overpriced!

Another service worth a look at (at least as a SOHO user):

http://www.spideroak.com

Its 100$ a year for 100GB and you can backup a NAS.

In theory it can run on a headless Linux machine, but I haven't tried it yet (far to noob).

In my current set-up it runs on a separate machine.
Message 24 of 94
jjames1
Tutor

Re: ReadyNAS Vault : great but overpriced!

sschnath wrote:
Without unlimited storage for home users I don't see this service taking off. Too many other options out there.


I agree, 100 gig monthly for 9.99 I would pay easy, the amount offered just is not enough for the price, even the yearly plan is not enough space, though the price point is ok
Message 25 of 94
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