Where's Our Support?

[MMarbleSLHA]

Yesterday, we purchased a service contract for data recovery.  We have not received an email confirming the purchase, nor a key to activate the support contract.  We are very anxious to get our recovery started. 

[JohnCM_S · Accepted solution]

Hi MMarbleSLHA,

Can you PM me the case number that has been provided to you when you purchased the data recovery contract?

Regards,

[JohnCM_S · Accepted solution]

Hi MMarbleSLHA,

Can you PM me the case number that has been provided to you when you purchased the data recovery contract?

Regards,

[MMarbleSLHA]

Sorry, I've been so busy I didn't get a chance to update this request.  It's currently being addressed.  Thanks for your response though.