Thanks for the response. I’ve tried Explorer both full and part screen without any luck. I have also reset the OS. With the OS reset to default it works OK until I restore the config and then the same problem occurs. The config has worked for years. It looks like it is accepting the login password but its stuck in a loop. I have also changed my router setting to temporarily allow internet access but that hasn’t fixed it either.
Im justing trying to revert back to te previous version. but reinstalling the config is proving to be a problem with unknown server message popping up when trying to restore the file
I'm beginning to wonder if there isn't something about the password itself that's causing the problem. In another thread, a user has this problem on one of multiple NAS. I wonder if they all have the same password.
Reverting to 6.10.4 works fine and the systems works OK with login acting normally.
A seperate issue was that after I defaulted the OS and tried to reload my original config. When I did that that's when I got the server not recognised error message. I tried both over my lan and using a USB stick in the front usb port.
The password has worked fine in previous versions and the problem exists on both my ReadyNas units. Ill try a different password without any special characters and see what happens
I’ve tried a simple password and the problem persists.
What I don’t get is why if I reboot the OS and sign in with the default "password" password it works ok. Changing the password seems to make the problem happen. I'm going try changing the default password to "password" to see if its the process of change that is causing the problem rather than the characters use.
I have also tried opening my firewall. Normally the ReadyNas units are isolated from the internet. This has note made any difference.
The password changing process seems to be the problem. I rebooted the OS again, logged in using "password" system worked fine. I changed the password to "password" and that created the loop problem. It looks like a bug. How do I get Netgear help for a bug without paying them £80?
We would like to further investigate this issue. Can you reproduce the issue then download the NAS system log and provide it to us? You may upload the logs to a cloud storage site (Google Drive, Dropbox, etc) then send me the download link via private message.
You may just send the download link to me via private message. You can send a private message by clicking the envelope icon located in the top right corner.
Same problem here. No matter from which machine or OS, Netgear router will bounce back to the login screen on almost every attempt to click on the menus. How can I fix anything with this router if it won't stay logged in to the point I could actually do anything with it.
This behavior started yesterday. I have been unable, despite numerous tries, to get anything done or to even see what the problem might be. This is a WAC124
What do I do now to fix this?
I have tried disconnecting from the WAN, but it still comes back with 'checking the internet connection' (why? there isn't one) and then logs me out. I can, at most touch 3 menu items before it does this.
Ah. OK. Thanks. This came up with a search, didn't notice that detail. Pretty similar from the very first message -- getting kicked out of admin. If anyone is able, my items here can be deleted (doesn't seem I can do that).
