Installation on server aborts due to name conflict

[jzeimet]

I made a clean install on our backup ReadyNAS Pro system with V 4.2.19.
Next, I saved the config (Type=all) from our production Server (running also V 4.2.19), and load the config to the backup system. Network settings and system name has been changed.
Now I try to activate the 'available' ReadyNAS Remot Server package (1.0.9.78), but an error message pops up: 'Installation is not allowed due to a name conflict'
I try SSH but the /opt directory is still empty. Reloading the package by local software update also fails. No messages in the logs are found. Renaming the system again also not helps.

Any idea?

[StephenB]

One option is to redo the clean install.

But this time install the add-ons used on your production NAS before loading the config.

[jzeimet]

yes - but I will loose about one week for resync and 15TB data replication 😞

[StephenB]

jzeimet wrote:
yes - but I will loose about one week for resync and 15TB data replication 😞

Maybe try opening an on-line support case.

[mdgm-ntgr]

Try removing references to the add-on in /etc/default/services and /etc/frontview/addons/addons.conf