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Ready NAS Remote just stopped showing my files
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I have been using ReadyNAS Remote for years on my Android phone and an iPad - now it logs on, or so it seems, but I shows me nothing - no directory structure, no files - it just stopped working. I have reinstalled software/apps on both devices - NOTHING!
By the way my ReadyNAS is working fine and I can access all my data on the network at home but the new ReadyCloud software simply will not recognize the device - Raidar finds it just fine, I can log on to the NAS just fine but ReadyCloud says there is no device. I think the product is rubbish and help is hard to get from Netgear.
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Re: Ready NAS Remote just stopped showing my files
It's a ReadyNAS Duo RND2000 V2 Serial number 24M41370000E3 and the firmware is 4.1.14
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Re: Ready NAS Remote just stopped showing my files
Hello mpandjsmith,
You have the legacy ReadyNAS Duov1 unit and this is not compatible with ReadyCloud. ReadyCloud is for ReadyNAS OS6 units only.
Try reconfiguring your ReadyNAS Remote in the FrontView. Also, please make sure the ReadyNAS is getting on the Internet.
Welcome to the community!
Regards,
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Re: Ready NAS Remote just stopped showing my files
Hello mpandjsmith,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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Re: Ready NAS Remote just stopped showing my files
Hi,
I am searching the internet for a solution for several weeks now but no go.
Can see my shares on android remote but cannot access. Cannot connect to share "xyz" : Unable to login is the message i get after it tries to login for5 to 10 sec. I am usin same user for shares as to login to nas and have ftp set as protocol.
Thanks for any advise.
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Re: Ready NAS Remote just stopped showing my files
Hello Loekie,
It is best you start a new conversation and include all important info about the concern you raised.
Regards