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Re: ReadyNas Remote painfully slow!

davidabroad
Aspirant

ReadyNas Remote painfully slow!

I am running a ReadyNas Pro and have got ReadyNas Remote up and running from outside my home, but the speed is soooo slow it's almost unusable!
Just wondering if I am doing something wrong with my setup or if this is as good as it gets.

My upload speed from the site with the NAS is 10Mb/s and the download speed at the remote site is also 10Mb/s, I have regularly tested them using speedtester.net.
Having such a high upload rate I was expecting decent results, but for example a fairly standard jpg image of around 2MB is taking over 5 mins to copy from A to B.
(Watching the download shows a maximum of 50kb/s), but there also seems to be long delays where nothing appears to be happening)

If I try to view a folder with thumbnails - well, better to start before dinner and hope its completed by the time you are finished! 🙂

I have also tried connecting with a desktop running Windows7 Home Premium (32bit) and a laptop running Windows7 Professional (64bit) but both have the same results.
Can't remember the version of ReadyNas Remote running on the NAS (I am not home at the moment) but I checked within the last week or so that it was the latest version.

Hope someone can offer some advice?????
Thanks

David
Message 1 of 5
Muldune
Aspirant

Re: ReadyNas Remote painfully slow!

I think the source of your problem is the SMB protocol version that the ReadyNAS uses. Linux distros that are not using Samba 3.5 or higher are using the SMB 1 protocol which has a 64k block limit. With the TCP/IP overhead, that works out to around 60k in real life. SMB 2 and higher (Windows 7 is at SMB 2.1) don't have this limitation and is a major revision of the SMB protocol eliminating a lot of the overhead.

Unfortunately there isn't a way to fix it. If you want better throughput, you should check out using FTP instead. You lose some of the navigation convenience but you will gain better performance.

This problem will also occur when transferring files between Windows XP (SMB 1) and Windows 7 (SMB 2.1) so it's not just a Linux issue.

Also, the authentication is different between SMB 1 and SMB 2.x
If you end up having issues on any of your Windows 7 clients which spotty connection or problems authenticating, you should check out my other post...
http://www.readynas.com/forum/viewtopic.php?f=75&t=58551

Regards,
Muldune
Message 2 of 5
mdgm-ntgr
NETGEAR Employee Retired

Re: ReadyNas Remote painfully slow!

RAIDiator x86 4.2.19 includes Samba 3.5.11.

My guess would be that for some reason the data is being relayed via the ReadyNAS Remote server rather than transferred directly.

I would suggest working your way through the troubleshooting guide: http://www.readynas.com/forum/viewtopic.php?f=75&t=42544
Message 3 of 5
davidabroad
Aspirant

Re: ReadyNas Remote painfully slow!

Hi and thanks for both replies.

I know that I have installed Raidar ...19

I have followed the troubleshooting guide as you suggest but most of it relates to no connection, not slow connection.
I dont see any message saying that I am being connected via a relay.
I have no gateway listed when I go to the Leaf Networks setup - so can't clear the gateway as suggested in the guide.
I also tried to replace the lnP2Padapter.dll as descibed in the Windows 7 troubleshooting guide but this causes the connection to totally fail with the message:

Initialization Failed
Unable to load lnP2Pnative.dll The specified procedure could not be found (Exception from HRESULT: 0x8007007F)

Can you suggest any way that I can find out if I am being connected via the Netgear Remote server rather than a direct connection?

Thanks for your support
David
Message 4 of 5
davidabroad
Aspirant

Re: ReadyNas Remote painfully slow!

In trying to track down the cause, I connected from the same 'remote' place using ReadyNas Remote on Android and I can see that it is copying files etc much faster than the WIndows / Leaf connection.
Don't know if this helps ..................
Message 5 of 5
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