Re: Cant connect to samsung smart TV after changing to new router N750 premium edition WVDR4300

Md1 · ‎2016-08-08

My old netgear was working fine with smart tv. But after replacing it with N750 ( replaced for faster speed), Tv doesnt even show the network , is anyone facing the same network/connectivity issue or can help resolve this issue please? Thanks.

PS: all other devices like iphone, tablets and computers are connected well and working fine.

Md1 · ‎2016-08-14

Solved - I had to reset the SVC and change the wifi region to "A"in TV, then reset the TV to factory setting.

Step 2 - reset the N600 and there you go, TV connected to WIFI.

Now the other TV i tried the same steps, but it didnt work. So i hooked up Apple TV( i had a spare one) and voila , it's working now.

View solution in original post

michaelkenward · ‎2016-08-09

Which smart TV?

Does it have WPS? That's a "press and connect" button that allows two wifi devices to see each other and connect.

Md1 · ‎2016-08-09

Model Samsung - one is UN46EH5300 and other one is 55". I tried WPS button, the green light blinks.TV showed my home network just for a second before the screen went blank, tried again but TV didnt show any network name at all ( green light on router was still flashing though when i tried second/third time). On the router, my security options are set as "WPA2-PSK [AES]" out of 4 below options:

None

WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
WPA/WPA2 Enterprise

Please let me know if i gotta do something else either on the tv or router to make it work. Thanks.

Retired_Member · ‎2016-08-09

I would reset to factory defaults and try WPS before make any changes to router

Md1 · ‎2016-08-09

Ok so i reset it to factory settings but all in vain. Not sure what to do with this router. The last resort might be to return it and get a N600 i guess.

Retired_Member · ‎2016-08-09

reset the TV

michaelkenward · ‎2016-08-09

Any chance that the Smart TV can only see slower wifi and the router isn't delivering it?

And check that the router and TV have compatible security options.

Md1 · ‎2016-08-09

I reset the TV and router to factory settings but no connection. I got a new router N600 though and just tried it with no success. I tried to change the security options and that didnt work either. Contacted Samsung and no success.

Md1 · ‎2016-08-11

I tried with LAN and it works fine, no issues found. Tried wifi, same probem. Spoke with netgear, they by-passed the WPS but all in vain, no other adjustment was needed in router. I dont understand why the TV is working on LAN but not on wifi?

Retired_Member · ‎2016-08-11

try a different channel 1,6 or 11

set mode to 54,

try without any security first

if successful then try adding security

michaelkenward · ‎2016-08-11

@Md1 wrote:
I dont understand why the TV is working on LAN but not on wifi?

Probably a configuration issue. See searay's comments.

In general, LAN is preferable. I have used both on my Samsung smart player. I now use Powerline because it is better than wifi.

netwrks · ‎2016-08-11

Some work well with wifi, alot don't. Use Ethernet.

Retired_Member · ‎2016-08-11

Couldn't resist, Smart TV and a dumb ( maybe the dumbest ) router.

LAN connection for streaming is a no brainer.....

michaelkenward · ‎2016-08-11

@searay wrote:

LAN connection for streaming is a no brainer.....

Oh so true. If it is there, why use anything else?

Md1 · ‎2016-08-11

I understand if LAN is available, then why use wifi. My problem is the distance between TV and router, the wiring from modem/router is going to be a very tedious job. I got 100 ft ethernet cable from Bestbuy the other day just to see if its the TV or the router or something else. As i mentioned earlier, TV works fine with LAN but i cant use it forever just for the fact that the cable would be lying all over the house, would be a safety hazard.

Retired_Member · ‎2016-08-11