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The model is : Netgear N300 wireless ADSL2+ modem router DGN2200v4
I am currently running firmware version V1.0.0.24_5.0.8
The 'firmware upgrade assistant ' says ..... a 'router firmware upgrade is available' .... which is 1.0.0.66_1.0.66 ....... but it won't allow me to scroll to the bottom of the page to tick. ' yes update'
Could someone please send me a link to this (or newer ) to upgrade my firmware ?
Thanks Netwrks Master .....been there .....no good .🙁
as I am only on an iPad Air I'm thinking I'm limited and it isn't allowing me to open the download in Safari , Viber , Firefox or email to myself . I did get as far as 'browse' in one of them but then it wanted a ....*cx file ...... or something so then I was lost !
No right arrow here .... if this is the routerlogin.net website you are talking about where I can't scroll down on the 'router upgrade assistant ' page . The bottom of this page seems to be behind a HELP and SUPPORT panel along the bottom of the screen ...... and the screen does not want to allow me to scroll up to get to the bottom of the page on upgrading my firmware .
like the page is frozen on the screen , won't go up or down .
Thanks Netwrks Master .....been there .....no good .🙁
as I am only on an iPad Air I'm thinking I'm limited and it isn't allowing me to open the download in Safari , Viber , Firefox or email to myself . I did get as far as 'browse' in one of them but then it wanted a ....*cx file ...... or something so then I was lost !
First, can you confirm that you have been able to get into the web interface for the DGN2200v4? Can you navigate to the page where it asks you for the firmware?
I'd do a dry run of that, if you haven't already, before going to the hassle of getting zip software.
Michaelkenward .....If by firmware you mean the *chk file ...thingy ...... yes I have got as far as that
im a beginner here , so words like web interface , I don't understand .
will try those links you sent me ....thanks very much for your help .
im thinking if this gets too complicated , I'll just leave well alone , the firmwares not causing me grief just thought after 3 or so years hvaing not upgraded it might be due . If it was going to be simple all good , if not no worries .
@SuzieSmith wrote: im thinking if this gets too complicated , I'll just leave well alone , the firmwares not causing me grief just thought after 3 or so years hvaing not upgraded it might be due . If it was going to be simple all good , if not no worries .
There are times when it is important to upgrade firmware. For example, there was a recent flurry about a security problem.
In this case, the new firmware dates back to 12/02/2016. Unfortunately, I don't know if this means 12 February or the 2 December, but the notes for the firmware suggest that it is no big deal on the security front.
Bug Fixes: Router fails to send email logs. Advanced home page is blocked by Adblock on Google Chrome browser. Can't upgrade router firmware using Genie app. Router directs to Internet Setup page and not to success page after entering a Static IP. Changes default wireless mode to up to 300Mbps. Fixed issues with router login and password recovery when using chrome browser.
If you have never seen any of these things as a problem, the sky is not going to fall in if you don't apply it, especially as a Mac person.
The note does, though, suggest that it is pointless trying to use the Netgear genie to fix it.
By the way, going back to the original question:
"it won't allow me to scroll to the bottom of the page to tick. ' yes update'"
I have sometimes managed to trick things to work using the keyboard.
On a PC, the tab key will move you around the screen, the spacebar will check a box and the Enter key does what is says.
You can't see anything happening, but it does the job. The keystrokes may be different for you!
Yes ....I was sent the Security flurry this week , which has promoted me to upgrade my firmware . What a mazed me with this Security scare which was put out middle of last year about Vulnerability with Remote Access and Password Recovery .... I was only notified this week !,!,!,
so so I have manually changed my password and made sure the Remote Management was turned off , which it was .
