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Re: R6220 stop to respond to DNS queries.
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Re: R6220 stop to respond to DNS queries.
Agreed. This is my last Netgear. Life is too short to have to deal with a Netgear router again - especially customer service.
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Re: R6220 stop to respond to DNS queries.
After refusing the upgrade to another model and some arguing. Netgear yesterday provided me with a beta firmware. Now installed. let's hope that the bug is fixed.
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Re: R6220 stop to respond to DNS queries.
Wow hopefully it works - it would be nice to be able to actually use my 6220 one day
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Re: R6220 stop to respond to DNS queries.
I have had my R6220 for almost a year now with no issues. I was looking through the configuration last week when I added an IP Camera and enabled DynDNS. It seems that after I did that and added the camera I started having this exact problem. I've turned DynDNS off but now continue to have the problem with the DNS not responding until I reset the router. This happens every night and has started happening during the day. I'm thinking about trying do do a factory reset and reload the current firmware to see if this might help resolve the issue.
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Re: R6220 stop to respond to DNS queries.
Hi,
I tried everything without success. Netgear even arranged a hardware swap!
I suggest instead that you try to issue a ticket and a request to test the beta firmware R6220_v54_dnrd.img My router have now been stable for more than 10 days.
Kind regards,
TeamT
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Hi,
My router has been OK for 27 days now. There are good reasons to assume that the bug has been fixed.
Kind regards,
TeamT
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Re: R6220 stop to respond to DNS queries.
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Re: R6220 stop to respond to DNS queries.
Got this from Netgear.
Sorry for the late update. Our engineers confirmed that the fix will be officially released but not on the next firmware release. Please use the beta firmware for now. Would there be anything that I can assist you with?
Requested the support case to be closed.
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